Patient Care Associate II - Emergency Department

Healthcare Professional

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

24hr 2x12hr shifts 11a-11 : 30p, every other weekend and rotating holidays

Job Summary

Under the direction of a registered / licensed nurse (RN), is a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment. Does this position require Patient Care? Yes

Essential Functions :

• Perform patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, feeding patients, etc. Assist RNs and physicians with other exams and treatments as required.
• Ensure that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Performs specimen collection and documents all appropriate information.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Documents patient information, such as height, weight, intake of fluids and food, output of urine / stool / vomit / other drainage, and blood glucose results.
• Assist patients with food tray setup and eating if necessary.
• Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition.
• Receive and direct Medical Staff, personnel, patients, and visitors.

Qualifications

Education : High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials : Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred

Experience : Healthcare experience 1-2 years required

Knowledge, Skills and Abilities :

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w / assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.