School Database Admin & QA Specialist (EdTech | Software Testing | SIS Integration | Remote)

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Goodwork is recruiting for a US-based education technology company.

What makes this opportunity interesting?

• Join a fast-moving, innovative US-based EdTech team
• Drive impact by helping students master math and graduate high school
• Own and optimize critical rostering processes that ensure schools can effectively use our platform

We're an educational technology company providing personalized online math instruction that helps students overcome learning gaps and accelerate their progress. Our mission : help one million kids graduate high school by providing the foundational math skills they need to succeed.

Our research-based platform identifies skill gaps and automatically creates individualized study paths. Unlike competitors requiring teacher-made plans, our system adapts instruction based on student progress. The platform is device-agnostic, working on any web-enabled device without having to install any special apps. We use a proven methodology combining automated assessment, targeted instruction, and continuous progress monitoring.

We serve K-12 schools and districts across the United States through various implementations – from individual classrooms to district-wide rollouts. Our platform supports diverse learning needs including core curriculum, intervention programs (Tier II / III), special education, gifted / talented programs, and ELL instruction. We're particularly proud of our re-entry program, which helps incarcerated individuals build essential math skills for their future careers. While focused primarily on U.S. education, we also support international students through our web-based platform.

Students using our platform typically achieve two or more grade levels of growth in one school year in as little as one semester. Our methodology aligns with state standards and National Council of Teachers of Mathematics guidelines, with results validated through peer-reviewed journals and whitepapers, and demonstrated improvement in standardized test scores.

OUR COMPANY VALUES guide our team and shape our culture :

We're a fully remote organization with 7 full-time staff across “ Software Development” and “ Customer Experience, Marketing & Sales” teams. Headquartered in Louisiana, our team spans Illinois, Florida, Indiana, Georgia, Texas, and Tennessee in the U.S., with additional Software Development team members in India.

Our culture is fast-paced yet collaborative, following a scrum framework with daily standups and bi-weekly sprints. We use Slack for continuous communication and emphasize efficiency through regular retrospectives. Our rhythm follows the school calendar – busiest during back-to-school season (September), with quieter periods for planning and projects. Team members wear multiple hats and are encouraged to contribute ideas, reflect, and support each other's growth.

About the Role

We're looking for a remote School Database Administrator & QA Specialist to ensure our schools are accurately onboarded and our platform maintains high quality standards. This dual-focused role is essential to our success in serving educational institutions effectively.

In this role, you'll manage school setup and rostering processes, handle data imports, troubleshoot technical issues, communicate with customers, and conduct quality assurance testing. You'll begin with database management responsibilities while gradually transitioning into QA testing as you gain system knowledge.

The academic calendar dictates your workflow, with August-September being peak season for school setup and roster imports. During this critical period, you'll configure schools with appropriate licenses, process data uploads, synchronize with third-party systems, and ensure everything functions properly for the new school year. While we've automated many processes, your attention to detail during manual operations and clear communication about completed tasks will be vital to our team's success.

Our IDEAL CANDIDATE brings 3-5 years of experience in roles like Application Support, Manual QA , Software Testing , Technical Writing , or Technical Support . You're technically proficient with databases and can efficiently manage data while maintaining attention to detail. You communicate clearly in writing, explaining technical concepts in accessible terms to both team members and customers. You're naturally inquisitive, enjoy troubleshooting challenges, and take full ownership of your work. You learn quickly, adapt to changing priorities, and balance thoroughness with efficiency. Above all, you're hungry for growth and driven to contribute meaningfully in a fast-paced educational technology environment where your work directly impacts student success.

Your performance will be measured by accuracy, timeliness of responses, and the clarity of your communication.

You'll be a part of the Development team, and will collaborate closely with the Customer Support team.This position reports directly to the Director of Technology.

You’ll be doing things like :

Skills & Qualifications

Bonus if you also have :

Benefits of working with us :

Not sure you meet all the requirements? Apply anyway! We value diverse experiences and hire for potential.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Staffing and Recruiting

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