Food Server - El Torito

Overview

Food Server - El Torito, at Xperience Restaurant Group (XRG).

Pay Rate : $16.50 / Hour, plus tips opportunity. This role involves welcoming guests, taking orders, and ensuring timely delivery of food and beverages to guests in a full-service restaurant setting.

Responsibilities

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Recognize and cultivate regular guests and repeat business
• Take and enter orders into POS system promptly and accurately
• Ensure all food and drinks are served immediately and according to specifications; replenish stock as needed during the shift
• Move furniture as directed by management (tables, chairs, bar stools, banquettes, bar tables, etc.)
• Respond to guest concerns / complaints and correct errors or resolve complaints while maintaining a positive attitude; escalate to management when necessary
• Comply with safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Prepare guest checks through POS; process guest payments by cash, credit card, venue comps, and other tender types
• Collect required signatures from guest and promptly close guest checks
• Ensure accurate accounting of all monies and follow banking procedures; sign cash-out slips legibly
• Ensure complete and proper checkout procedures
• Clean spills immediately and dispose of trash properly
• Inform management of any complaint, comment, or incident
• Complete nightly / weekly and opening / closing duties as assigned
• Record and report any equipment failure or safety hazards to management
• Assist with additional tasks as assigned

Qualifications & Skills

Working Conditions

The working conditions described are representative of those encountered while performing essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Physical Requirements

The physical demands described are representative of those required to perform the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Note : This job description is a summary of duties and is not an all-inclusive list. It can be modified at any time with or without notice.

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