Night Audit Supervisor - Beauport Hotel

Job Description

Job Description

Are you a night owl with a passion for hospitality and leadership? Join our team at the Beauport Hotel Gloucester as a Night Audit Supervisor, where you'll play a key role in ensuring smooth overnight operations and exceptional guest experiences.

What You'll Do :

• Provide outstanding guest service, including check-ins / outs, take reservations (in-person and over the phone), complete wakeup calls, handle cash and process credit cards.
• Communicate with other departments effectively to assist guests during overnight hours.
• Act as a trusted point of contact for any overnight issues or emergencies, helping ensure the safety and security of our guests.
• Coordinate with Security department to manage emergency situations.
• Assist Housekeeping as needed with common areas to ensure the lobby area is tidy.
• Oversee nightly financial audit, reconcile daily records and verify transactions with accuracy and integrity.
• Print reports, summarize and input data into the Accounting System. Assist the Accounting department with scanning invoices and other documents.
• Balance daily postings and revenue into the property management system.
• Complete Front Desk Daily Report
• Record messages for the next shift and management, including guest related issues and employee call outs.
• Communicate with Revenue Manager about no-shows.
• Monitor Front Office and Night Audit Outlook inboxes, complete third-party reservations, respond to inquiries, and forward emails to correct departments.
• Ensure cash handling procedures are followed correctly and report cash breaks to Accounting.
• Lead, train, and support Night Audit team members to ensure a high performing work environment aligned with Beauport Hotel's standards.

What We're Looking For :

Why You'll Love Working For Us :

If you're ready to bring your skills and personality to a team that values excellence and hospitality, we'd love to hear from you!

EXPERIENCE :

QUALIFICATIONS :

ADDITIONAL QUALIFICATIONS :

ESSENTIAL FUNCTIONS :

REQUIREMENTS

WORKING ENVIRONMENT

The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.