Claims Manager

Description

At BrightView, the best teams are created and maintained here.  If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for a Claims Manager. Can you picture yourself here?

Hybrid Schedule :   4 Days Onsite in Blue Bell, PA

No Agency Resumes At This Time

Here’s what you’d do :

The Claims Manager is a key leader in the Risk Management team, responsible for overseeing all claims-related activities across Auto Liability, Workers’ Compensation, and General Liability. This position manages a team of claims professionals, providing strategic oversight, TPA performance management, process improvement leadership, and claims outcome optimization. The role requires proven expertise in large deductible programs, high-volume claims management, complex and litigated claims, and workers’ compensation enhancements. The Claims Manager serves as a subject matter expert and change agent, ensuring BrightView achieves strong financial results while fostering positive experiences for employees.

You’d be responsible for

• Lead, mentor, and develop a team of six claims professionals, establishing performance goals and accountability measures.
• Oversee the end-to-end claims process for Auto, Workers’ Compensation, and General Liability claims, with a focus on large claim volumes and consistent quality.
• Monitor and guide Third-Party Administrator (TPA) performance, ensuring alignment with BrightView’s standards and cost-effectiveness.
• Provide expert oversight of large, complex, and litigated claims, including strategy development, reserving, and settlement approvals.
• Support communication and reporting with excess insurers on significant or catastrophic claims.
• Analyze claim trends and loss drivers to identify opportunities to improve outcomes and reduce claim frequency / severity.
• Develop and refine claim intake and reporting processes for field employees, improving accuracy, timeliness, and ease of use.
• Implement and manage change initiatives to strengthen claims oversight, efficiency, and employee outcomes.
• Collaborate with legal, brokers, operations, HR, and external vendors to support claim resolution and risk mitigation strategies.
• Ensure reserve adequacy and data integrity throughout claim lifecycles; prepare and deliver regular reporting to stakeholders.
• Build and maintain strong relationships with TPAs, defense counsel, brokers, and internal departments.
• Oversee vendor performance, including attorneys, investigators, and medical professionals, to ensure quality and cost-effectiveness.

You might be a good fit if you have :

Here’s what to know about working here :

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like :

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.