Job Field Service Engineer (Baltimore)

Field Service Engineer

Join AMETEK NSI-MI Technologies, a trailblazer in RF measurement innovation, transforming aerospace, defense, satellite, and wireless industries. Our groundbreaking solutions, from turnkey systems to precision components, are crafted to surpass expectations and drive success. If you're eager to make a significant impact and be part of a dynamic, forward-thinking team, join us at NSI-MI Technologies and elevate your professional journey.

The Field Service Engineer RF is a key member of the customer support team and will travel to customer sites to perform services. These services include calibration and repair of NSI-MI equipment. He / she reports to the Field Services Manager. The Field Service Engineer must demonstrate strong technical skills, excellent communication, time management, planning, and organizational skills. As much of the work will take place independently at customer facilities, the candidate must be able to think and work independently with little direction and be able to improvise with a limited set of available resources.

He / she will be an ambassador of NSI-MI Technologies and will need to develop good working relationships with customers and always strive to ensure that they are satisfied with the company's products and services. It is also important that the Field Service Engineer help identify potential new business opportunities including equipment upgrades, training, and other products and services.

The ideal candidate will have work experience with RF systems or components, demonstrate good working knowledge of RF test equipment, and have familiarity with working and troubleshooting electrical equipment. If you do not have hands-on experience using RF instrumentation such as vector network analyzers manually (not automated test equipment), this job may not be for you. Knowledge of controls of servo motor-based mechanical positioners, robotics is a plus.

Key Responsibilities :

• Support customer test / production facilities on a regularly scheduled or as-required basis for calibrations and other services
• Perform calibration of RF instrumentation at customer facilities using a network analyzer
• Provide professional responses in a timely manner to all customers
• Exhibit excellent diagnostic abilities to isolate issues and repair equipment
• Ability to analyze diverse requirements in RF / Microwave measurements with a good understanding of mechanical systems
• Work with a multi-disciplinary team to develop solutions
• Troubleshoot and repair electronic hardware and software
• Prepare and comprehensive Field Service Reports, Calibration Certificates, and other documentation in a timely manner
• Manage time and priorities so that tasks are completed on or ahead of schedule
• Develop outstanding relationships with company's customers to enhance future business opportunities
• Ensure that customers are aware of company's new products (hardware and software) to support system upgrades
• Support the customer in every way possible to keep their test systems and ranges operating in the manner required
• Perform other duties as assigned
• This position will require extensive domestic and international travel

Minimum Qualifications :

Desired Qualifications :

What's in It for You :

This position is located in Baltimore, MD. Baltimore is a major city in Maryland with a long history as an important seaport. Fort McHenry, birthplace of the U.S. national anthem, The Star-Spangled Banner, sits at the mouth of Baltimore's Inner Harbor. Today, this harbor area offers shops, upscale crab shacks, and attractions like the Civil Warera warship the USS Constellation and the National Aquarium, showcasing thousands of marine creatures.