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Operations Director
Operations DirectorCooper Connect • Miami, FL, US
Operations Director

Operations Director

Cooper Connect • Miami, FL, US
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Job Description

Job Description

Company : Chick-fil-A River Landing In-Line

  • Operator Thomas Overby won Rookie of the Year in his first year as an Owner / Operator
  • River Landing In-line is a $15 million location, and growing fast
  • River Landing works close in the community, and an organization they work with to combat homelessness won a Chick-fil-A True Inspiration Award after being nominated by River Landing
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A is on Forbes Lists for : Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

  • 160 hours of PTO annually (REQUIRED to take 1 week off a quarter)
  • Health, vision, dental insurance stipend
  • 401K when eligible
  • Cell phone bill paid by employer
  • $50 / month wellness credit
  • Tuition Discounts at Over 100 Colleges
  • Never work on Sundays
  • Excellent Career Advancement Opportunities
  • Overtime Available

    • Opportunity

    We are looking for an enthusiastic Director to join our team at Chick-fil-A . This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country.

    Your Impact

  • Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant
  • Building high performance teams, identifying and coaching leaders for both Front of House and Back of House operations
  • Managing a team of 100+, creating an inspiring vision, coaching and holding people accountable to high standards
  • Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
  • Maintaining a work environment that ensures and promotes food & team safety
  • Increasing overall restaurant results, working cross-functionally with other department leaders through attending weekly meetings and setting high-level collaborative goals.

    • Background Profile

  • 2 years of Leadership experience
  • Hospitality experience (preferred)
  • Proven track record of developing others
  • Passion for Chick-fil-A's values
  • Spanish speaking a plus!

    • Apply now and you will be contacted ASAP .

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    Director • Miami, FL, US

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