Talent.com
Regional Manager - Charlston
Regional Manager - CharlstonAce Hardware • Charleston, SC, US
Regional Manager - Charlston

Regional Manager - Charlston

Ace Hardware • Charleston, SC, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Regional Manager - Charleston

Reports To : Chief Operating Officer

Location : Based in Charleston

Metro Area (Summerville / Ladson / North Charleston, SC)

Travel : 6080% within the assigned region and inter-region travel along with corporate meetings and events as required

About Helpful Hardware Company (HHC)

Helpful Hardware Company operates a growing network of Ace Hardware stores across Georgia, South Carolina, North Carolina, and Tennessee. We're passionate about delivering exceptional service and fostering a culture where our team members thrive. As we continue to expand, we're seeking experienced, hands-on Regional Managers who can drive operational excellence, develop strong store leadership, and deliver consistent business results across multiple locations.

Position Summary

The Regional Manager (RM) provides multi-unit leadership and operational oversight for a group of Ace Hardware stores within their assigned Carolina territory. The RM drives performance through coaching, accountability, and consistent execution of HHC standards. This position requires strong business acumen, people leadership, and the ability to travel frequently across multiple stores and occasionally to corporate and inter-region meetings or events to ensure alignment with company goals.

Key Responsibilities

Operational Leadership & Business Performance

  • Lead, coach, and develop Store Managers to achieve sales, margin, labor, and EBITDA targets across the region.
  • Translate company goals into clear, measurable store action plans with regular follow-ups.
  • Review P&L statements, identify performance gaps, and implement corrective strategies.
  • Drive consistency in execution of operational, merchandising, and customer experience standards.
  • Ensure compliance with safety, loss prevention, and company policies at all locations.

Talent Development & Leadership

  • Recruit, train, and mentor high-performing Store Managers and future leaders.
  • Conduct regular store visits to observe, coach, and reinforce performance expectations.
  • Partner with HR and leadership on performance evaluations, succession planning, and development paths.
  • Build an engaged, motivated, and high-accountability store leadership culture aligned with HHC values.
  • Customer Experience & Community Engagement

  • Champion HHC's customer service commitment by ensuring every store delivers an exceptional customer experience.
  • Lead by example in reinforcing hospitality, problem-solving, and product knowledge expectations.
  • Represent HHC in community and local events as a regional ambassador.
  • Operational Execution & Continuous Improvement

  • Audit store standards, inventory accuracy, visual presentation, and backroom processes.
  • Identify and share best practices across the region to promote operational excellence.
  • Lead rollouts of new systems, processes, or initiatives (e.g., ADP Workforce Now, Deputy scheduling, HR Smartsheet forms, etc.).
  • Support integration of technology, training, and process enhancements.
  • Financial Management & Reporting

  • Manage regional budgets, expenses, and payroll allocations.
  • Analyze and present region-level KPIs (Sales, Margin, Labor %, Shrink, EBITDA, Customer Count, etc.) in monthly business reviews.
  • Partner with Finance and HR to align labor planning, merit reviews, and staffing costs.
  • Cross-Functional Collaboration

  • Work closely with Operations, HR, Merchandising, Marketing, and Supply Chain teams to ensure alignment on company initiatives.
  • Serve as the bridge between store teams and corporate leadership to communicate needs, challenges, and opportunities.
  • Drive regional accountability and follow-through on strategic priorities.
  • Qualifications

  • Bachelor's degree in Business, Retail Management, or related field (preferred).
  • 7+ years of multi-unit retail management experience; hardware or home improvement background preferred.
  • Proven record of achieving operational and financial results across multiple locations.
  • Strong leadership, coaching, and conflict-resolution skills.
  • Excellent financial and analytical abilities, including P&L management and forecasting.
  • Strong organizational and time-management skills; thrives in a field-based, travel-heavy environment.
  • Proficiency with Microsoft 365, ADP, and POS / inventory management systems.
  • Valid driver's license and ability to travel extensively within and across regions as required.
  • Performance Metrics

  • Regional sales growth and profitability (Sales, Margin, EBITDA)
  • Labor and expense control against budget
  • Operational audit and compliance scores
  • Employee engagement, turnover, and succession strength
  • Execution of strategic initiatives on time and within budget
  • Customer satisfaction and brand reputation within region
  • Ideal Candidate Profile

    You are a strategic yet hands-on leader who thrives in the field, builds strong relationships, and inspires performance through accountability and trust. You enjoy rolling up your sleeves to solve problems, coaching managers to think like owners, and delivering results through people. You balance business metrics with genuine care for your team, aligning with our core purpose to be the most Helpful Hardware Company in the Southeast.

    Travel & Working Conditions

    Frequent travel (6080%) across the assigned region for store visits, meetings, and field operations. Periodic travel to HHC Corporate Headquarters and to inter-region meetings or corporate events as required. Flexible schedule including occasional evenings or weekends for store events, openings, or peak business periods.

    Compensation & Benefits

  • Competitive base salary + annual performance bonus
  • Vehicle stipend / mileage reimbursement
  • Company laptop and mobile allowance
  • Comprehensive medical, dental, and vision coverage
  • 401(k) plan with company match
  • PTO front-loaded annually (based on policy)
  • Employee merchandise discount
  • Join Our Team

    If you're passionate about leading teams, improving performance, and making a real difference across stores, we'd love to meet you. At Helpful Hardware Company, leadership means more than oversightit means building a culture where people grow and customers win.

    Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Referral program
  • Employee discount
  • serp_jobs.job_alerts.create_a_job

    Regional Manager • Charleston, SC, US

    Job_description.internal_linking.related_jobs
    Territory Manager-Charleston, SC

    Territory Manager-Charleston, SC

    Butler Recruitment Group • Charleston, SC, US
    serp_jobs.job_card.full_time
    This sales position will provide various types of industrial hardware directly to customers within a defined geographic territory through cold-calling and prospecting activities.Essential Duties an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Manager

    Regional Manager

    Aspen Dental • Charleston, SC, US
    serp_jobs.job_card.full_time
    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competiti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Area Sales Manager (Savannah / Charleston)

    Area Sales Manager (Savannah / Charleston)

    VetPlus • Charleston, South Carolina, .US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    An exciting opportunity to join a company that offers genuine progression!.Vetclusive is a wholly owned subsidiary of the global leader in veterinary nutraceuticals VetPlus.Vetclusive is based in A...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Dialysis Clinical Manager Registered Nurse - RN

    Dialysis Clinical Manager Registered Nurse - RN

    Fresenius Medical Care • Mount Pleasant, SC, US
    serp_jobs.job_card.full_time
    As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-k...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    RN - Cardiac Cath Lab in Edisto, SC - $2,492 / week

    RN - Cardiac Cath Lab in Edisto, SC - $2,492 / week

    Vetted Health • Edisto, SC, US
    serp_jobs.job_card.full_time
    Vetted is seeking a RN - Cardiac Cath Lab for a travel job in Orangeburg, South Carolina.The assignment starts on ASAP and is 13 weeks long with 8 hour shifts 5 days a week.You must live 60 miles a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL - A OTR and Regional positions

    CDL - A OTR and Regional positions

    SkillConnect LLC • Mount Pleasant, SC, USA
    serp_jobs.job_card.full_time
    CDL- A OTR and Regional positions.We’ve got the perfect opportunity to launch your new job.We’re looking for motivated, safety-minded experienced drivers ready to hit the road.OTR and Regional driv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    District Leader In Training (Charleston)

    District Leader In Training (Charleston)

    Parker Management • Charleston, SC, US
    serp_jobs.job_card.full_time
    District Leader In Training (Charleston).At Parker's, we believe our company is only as successful as our team.That's why we offer competitive wages and provide our team with the training and tools...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Long-Term Care in Mount Pleasant, SC

    Travel Nurse RN - Long-Term Care in Mount Pleasant, SC

    TravelNurseSource • Mount Pleasant, SC, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with Convergence Medical Staffing to find a qualified Long-Term Care RN in Mount Pleasant, South Carolina, 29464!. Job Supervisor, City : Mount Pleasant, State : South Ca...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Parts & Service Area Manager -Charleston / Huntington, WV

    Parts & Service Area Manager -Charleston / Huntington, WV

    Fiat Chrysler Automobiles • Charleston, SC, US
    serp_jobs.job_card.full_time
    The Parts & Service Area Manager has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.The Area Manager position...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Regional Manager

    Regional Manager

    The Workplace Advisors • North Charleston, SC, US
    serp_jobs.job_card.full_time
    SEJ Services is seeking a Regional Manager to join the team.We are a privately owned, forward-thinking commercial facility services company headquartered in Charleston, South Carolina, and operatin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    RN - CVOR in Hollywood, SC - $2,449 / week

    RN - CVOR in Hollywood, SC - $2,449 / week

    Vetted Health • Hollywood, SC, US
    serp_jobs.job_card.full_time
    Vetted is seeking a RN - CVOR for a travel job in Charleston, South Carolina.The job was posted 17 days ago.The assignment starts on ASAP and is 13 weeks long with 8 hour shifts 5 days a week.You m...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    New Business Manager - North Charleston

    New Business Manager - North Charleston

    US Foods • Charleston, SC, US
    serp_jobs.job_card.full_time
    Responsible for sourcing and developing profitable new business that can be transitioned to a Territory Manager.Pursues highest potential sales leads for conversion into a US Foods customer in orde...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Marriage and Family Therapist (LMFT)

    Marriage and Family Therapist (LMFT)

    LifeStance Health • Awendaw, SC, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Drive on Your Schedule

    Drive on Your Schedule

    Uber • Ravenel, SC, US
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Dialysis Clinical Manager Registered Nurse – RN

    Dialysis Clinical Manager Registered Nurse – RN

    Fresenius Medical Care • Mount Pleasant, South Carolina, US
    serp_jobs.job_card.full_time
    As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-k...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant Manager - N. Charleston, SC

    Restaurant Manager - N. Charleston, SC

    Church's Chicken • North Charleston, SC, US
    serp_jobs.job_card.full_time
    The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Restaurant Manager - North Charleston, SC

    Restaurant Manager - North Charleston, SC

    Church's Chicken • North Charleston, SC, US
    serp_jobs.job_card.full_time
    The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environm...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Branch Manager (Senior Engineer) (Charleston)

    Branch Manager (Senior Engineer) (Charleston)

    NOVA Engineering and Environmental, LLC • Charleston, South Carolina Metropolitan Area, US
    serp_jobs.job_card.part_time
    Branch Manager (Senior Engineer).The branch manager is responsible for overall management of the group, including planning, growth, profitability, cost control, employee development, quality contro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted