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Capability Manager

Capability Manager

Minnesota JobsCircle Pines, MN, US
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Capability Manager

Genesis10 is seeking a Capability Manager Lead for a 3 month contract position with our healthcare services client. This is a hybrid opportunity located in Eden Prairie, MN. Compensation : $62.00 - 67.00 per hour W2, depending on skill and experience level.

The Capability Manager is responsible for implementing operational business requirements - including technology needs - to ensure optimal operational design. This role aligns business and / or product strategy with effective design and ongoing management of the capability portfolio across the full lifecycle to drive business-specific or cross-enterprise impact. This role will work directly with our Health Care Company Provider Digital Transformation Capability team and be aligned to client's portal cross enterprise work streams. Key Focus Areas :

  • Prioritizing initiatives and capabilities based on product value that drive to Product Owner led Agile Scrum activities
  • Drive stakeholder requirements discussions to determine who, what, when, where, and why the work needs to be done
  • Documenting current and future state processes
  • Driving detailed requirements for business technology initiatives and capabilities
  • Partner with technology teams to drive to a solution intent
  • Leading stakeholder meetings
  • Mentor and assist Product Owner with questions during refinement
  • Drive successful tech delivery timelines using AHA and Rally
  • Manage the AHA backlog
  • Demonstrating curiosity to deeply understand the work being asked and prioritize accordingly to drive the most value
  • Support change management and enablement activities
  • Identify risks and develop mitigation strategies throughout the capability lifecycle
  • Champion continuous improvement by soliciting feedback, analyzing outcomes, and recommending enhancements to processes and capabilities
  • Gather and analyze stakeholder feedback post-implementation to measure satisfaction and inform future initiatives
  • Ensure all capability initiatives comply with organizational governance, regulatory, and data privacy standards.

This position is critical for enabling successful external product delivery and / or internal business function performance. The Capability Manager represents and cascades the vision and scope definition to working PO and Scrum teams, supports the prioritization and sizing of initiatives and capabilities, and ensures alignment with business strategy and new opportunities. Primary Responsibilities :

  • Prioritize capabilities and requirements based on product value and business impact
  • Collaborate with stakeholders to capture and clarify requirements
  • Document current and future state processes for business technology capabilities
  • Lead and facilitate stakeholder meetings, including Agile ceremonies
  • Ensure operational readiness during execution phases
  • Analyze data and business models to inform prioritization and decision-making
  • Act as a key liaison between cross-functional teams and operational partners
  • Support the translation of business needs into actionable requirements
  • Resolves problems, and provides guidance to team members
  • Manages tech delivery timelines and schedules of the capability requirements
  • Works across Health Care Company and Optum based product and tech delivery teams
  • Support the translation of capabilities to features for the Product Owner and Scrum teams to refine
  • Manages to timelines and schedules of the product requirements
  • Ensure complete operational readiness during the execution phase of Implementations alongside our business stakeholders
  • Work cross-functionally with teams broadly across the enterprise to engage with business resources, understand complex business models, and analyze data for performance outcomes
  • Act as a key liaison between the cross functional team and operational partners
  • Maintain documentation standards and templates for all program artifacts, including process flows, requirements, and executive summaries
  • Establish clear escalation paths and decision rights for capability-related issues
  • Define key performance indicators (KPIs) and success metrics for capability initiatives
  • Required Skills :

  • Undergraduate degree or equivalent experience
  • 3+ years of experience in Agile methodology and leading stakeholder meetings
  • 3+ years of experience with healthcare, managed care and / or health insurance data analysis, business operations, or application development
  • Strong curiosity and analytical skills to understand and prioritize work
  • Excellent communication, organization, and time management skills
  • Ability to influence and drive performance in both direct and matrixed environments
  • Experience in documenting requirements and business processes
  • Cross-functional leadership and initiative
  • Strong critical thinking, analytical and problem-solving abilities, including the ability to analyze, monitor, and create solutions using data
  • Excellent prioritization, organization, communication, and time management skills
  • Experience and ability to influence and drive performance both in a direct and matrixed environment
  • Proficient EQ expertise with the ability to facilitate a cross functional team through process discussion and impact analysis
  • Able to set priorities and demonstrate sound judgment in handling complex situations
  • Experience in developing program artifacts, including use cases, process flows, executive summaries, staffing analysis, tee shirt size assessments, system diagrams, and KPIs
  • Excellent presentation skills, with the ability to simplify and communicate complex data to executive teams
  • Desired Skills :

  • Experience writing detailed requirements without ambiguity
  • Experience conducting research on business and user needs
  • Self-motivated with a mindset of continuous learning
  • Experience with Provider Data
  • Strong technical acumen
  • Ability to influence and hold individuals accountable without formal authority
  • Experience as a Product Owners and / or experience driving backlog for Scrum teams
  • If you have the described qualifications and are interested in this exciting opportunity, apply today!

    About Genesis10 : Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many Fortune 102 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

    Benefits of Working with Genesis10 : Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years. The opportunity to have a home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average). Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states / municipalities) Commuter Benefits (Dallas, NYC, SF)

    For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as the Best Company for Work-Life Balance, and as the Best Company for Career Growth, Diversity, and for Leadership, amongst others.

    To learn more and to view all our available career opportunities, please visit at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Genesis10 is an Equal Opportunity Employer / Minorities / Female / Disabled / Veteran.

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