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Commercial Operations Manager

Commercial Operations Manager

OnticCreedmoor, NC, US
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Commercial Operations Manager

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!

Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Ontic's Creedmoor, NC, site is home to a number of specialist companies within the Ontic Group, including Firstmark, Twin Commander, and Metro Merlin. With over 1,300 employees across four time zones and seven sites, we have more than doubled in size since 2019 and are continuing to grow at pace.

Our team is looking for a Commercial Operations Manager to join them. You will report to the Director of Commercial Operations and will have an onsite work structure in Creedmoor, NC.

To be considered for the Commercial Operations Manager opening, here's what you'll need to bring with you :

  • Bachelor's degree in Marketing, Business Administration or related field, MBA preferred
  • 10+ years of outside sales and / or commercial operations or administration experience in an aerospace business to business environment
  • Experience working in a global cross-functional team

As a Commercial Operations Manager, you will :

  • Spearhead all Lead Generation activities across the Commercial Ops function
  • Use data analytics to identify and capture new leads in CRM, assign to the appropriate Sales Manager; collaborate to understand timing, win probability, and resources needed
  • Implement a common sales reporting and governance process for all Commercial Ops Leads
  • Prepare monthly reports for SLT / ELT, including regular status of lead generation activities across the Commercial Operations function
  • Lead the implementation of new sales tools and processes (e.g. CRM) including management of rollout of sales training
  • Drive a customer-centric culture by collaborating with the program teams at the site level to ensure timely delivery of products in line with purchase order requirements
  • Help develop and implement a new global sales pipeline process at the Creedmoor site, with standard metrics designed to measure the effectiveness of the sales pipeline / sales funnel and drive efficiency improvements across the business
  • Our Benefits :

  • Comprehensive medical insurance
  • Competitive PTO, holiday pay, and sick leave
  • Company 401K plan with up to 4% matched contribution
  • Annual bonus program (varies by level and discretionary based on company and individual performance)
  • Flexible working arrangements
  • Paid volunteering opportunities
  • Access to mental health champions across our sites
  • Commitment to development
  • Employee referral program
  • Salary Range : $115,000 - $130,000 / year, based on experience

    Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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    Operation Manager • Creedmoor, NC, US

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