Operations Manager - Baldwin Hills Mall

Operations Manager – Baldwin Hills Mall

If the following job requirements and experience match your skills, please ensure you apply promptly.

Pacific Retail Capital Partners is a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Our team of executives and strategic partners draws on decades of experience with major national shopping center owners to deliver top-tier service as an operating partner and provide efficient oversight of the company's portfolio. Our broad-based talent is versed in multiple disciplines, from investment and development, which enables the company to quickly assess market opportunities, to management, marketing, and leasing, which allows it to effectively control costs and maintain the quality of its properties. This position is based in Los Angeles, CA ; however, our company operates nationally, with a focus on large regional malls throughout the country.

As the Operations Manager at Baldwin Hills Mall, you will support the General Manager in overseeing all aspects of property operations to enhance asset value and performance. You will ensure the effective management of building systems, contracted services, construction activities, preventative maintenance programs, and safety procedures to maintain a high standard of operational excellence.

Best-in-Class Benefits and Perks :

We value the time and efforts of our employees. Our commitment to your success is enhanced by our competitive compensation of $85,000 - $95,000 annually, plus bonus potential, and an extensive benefits package, including :

• Comprehensive health coverage : Medical, dental, and vision insurance provided
• Robust retirement planning : 401(k) plan available with employer matching
• Financial security : Life and disability insurance for added protection
• Flexible financial options : Health savings and flexible spending accounts offered
• Well-being and work-life balance : Paid time off and holidays

Additionally, we strive to create an optimal environment for our employees, where they can learn, grow, and thrive within the company. We strive to create a collaborative and creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To succeed, you should have :

Associate's degree required; Bachelor's degree is preferred.

3+ years of administrative and / or customer service experience in a corporate setting.

Experience with shopping mall property management is a plus.

Knowledge of accounts payable processes.

Solid knowledge of construction practices, safety protocols, and operational procedures is essential to maintaining the property's value and long-term success.

Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Your responsibilities as the Operations Manager for Baldwin Hills Mall will include :

Management / Operations

Coordinate the operational aspects of the property in a manner that protects, maintains, and improves the value of the owner's asset within the context of the Management Agreement, Loan Documents, REA, and leases.

Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations, and pass the compliance portion of the operations audit.

Implement preventive, ongoing, and anticipated maintenance / repair programs.

Select contracted services by developing scopes of work, requesting bids, monitoring performance per scopes of work, and contractual agreements.

Manage maintenance team through effective communication, supervision, training, and scheduling to ensure tasks are completed on time and within budget.

Develop multi-year capital project plans and manage the process to complete the capital projects.

Review public safety reports to monitor incidents, identify trends, verify accuracy, and develop preventive programs as necessary.

Process and track all insurance claims to ensure proper follow-up and mitigation.

Manage tenant construction by working with tenant coordinators, contractors, and tenants.

Ensure compliance with local codes and regulations.

Monitor performance of in-house and contracted services and take necessary action to assure in-house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.

Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.

Purchase building and maintenance supplies, machinery, and equipment.

Knowledge of computer programs (Excel, Word, PowerPoint).

Financial Performance

Accurate budget preparation with emphasis on minimizing expenses by efficient use of workforce and materials.

Develop and manage the operational expenses at budgeted levels.

Manage capital projects in a timely, cost-effective manner at budgeted levels.

Assist the general manager with forecasting operational and capital expenses.

Assist in the preparation of monthly and quarterly ownership reports.

Perform any other duties as required from time to time to operate a Regional Shopping Center successfully.

Ready to take your career to the next level? Join us in making Baldwin Hills Mall the go-to shopping, dining, and entertainment destination!

If you're passionate about creating memorable moments, optimizing efficiency, and thriving in a fast-paced, vibrant environment, this is the opportunity you've been waiting for!

Please reference " Operations Manager - Baldwin Hills Mall " in the subject line.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment, in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job Type : Full-time

Pay : $85,000.00 - $95,000.00 per year

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location : In person