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Senior Manager, Technology Operations, Marketplace...
Senior Manager, Technology Operations, Marketplace...Walmart • Bentonville, AR, US
Senior Manager, Technology Operations, Marketplace...

Senior Manager, Technology Operations, Marketplace...

Walmart • Bentonville, AR, US
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Senior Manager - Technology Operations - Marketplace Seller Risk - Account Security

This is a unique opportunity to join a growing team in Walmart ecommerce tackling interesting and evolving challenges related to seller risk. Working at Walmart will allow you to push your limits, challenge the status quo, and make a massive impact across Walmart's bottom line.

This role will focus on risk strategies and controls related to account management practices and account security. Which will include risk strategy development and deployment through risk platforms to mitigate account takeover risk along with taking proactive actions to mitigate loss and customer impact. Will work closely with decision science, data science, product, engineering, design, legal and compliance to implement the needed tech for account security and security layers that take into consideration agentic account access detection and control layers. If you're curious, persistent and enjoy diving deep, this role will be perfect for you!

Primary tasks include :

  • Technology landscape awareness
  • Developing business cases for projects
  • Providing market insights
  • Exceptional analytical, quantitative, and critical thinking skills
  • Excellent written and verbal communication skills
  • Structured and organized thinker
  • Hands-on, team player
  • Analyzes and ensures accuracy of information
  • Provides data-driven analysis and insights
  • Fosters an environment that supports learning innovation
  • Seeks and implements continuous improvement
  • Adopts a holistic perspective
  • Develops and deploys strategies to mitigate abuse risks
  • Provides supervision and development opportunities for associates

Ensures compliance with company policies and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Minimum qualifications include :

  • Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.
  • Option 2 : 7 years' experience in project management, program management, program operations, or related area. 2 years' supervisory experience.
  • Preferred qualifications include :

  • Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
  • Primary location : 702 Sw 8Th St, Bentonville, AR 72716, United States of America

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    Operation Manager • Bentonville, AR, US