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Manager, Process Improvement

Manager, Process Improvement

APS East Coast IncJacksonville, FL, US
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Job Description

Job Description

AMPORTS has been a leader in the global automotive service industry for over 60 years. With multiple locations in the United States and Mexico, AMPORTS is one of the largest auto processors in North America. We believe in a perpetual commitment to quality, safety, operational excellence, and customer satisfaction.

Our purpose at AMPORTS is to leverage our port and terminal infrastructure, creating capacity, value, and supply chain solutions for finished vehicles. We take pride in providing service to our customers that is matched by no other. We know how to work hard, play hard, and recognize success. We want to welcome go-getters that are motivated to focus on pooling resources, knowledge and skills to get the job done.

Summary / Objective

The Manager, Process Improvement will lead efforts to enhance organizational efficiency, quality, and cost-effectiveness through the development, implementation, and management of advanced process improvement strategies. This role requires strong analytical skills and a background in industrial, or systems engineering to drive continuous improvement and ensure compliance with industry standards and regulations.

Essential Functions

  • Design and develop efficient operational and organizational processes and equipment.
  • Conduct modeling to evaluate and improve process designs.
  • Collaborate with OEMs / Customers to translate new product developments into scalable processes.
  • Develop and implement Standard Operating Procedures (SOPs) and process flows, working collaboratively with the operations team and management.
  • Analyze current processes to identify areas for improvement in efficiency, quality, and cost-effectiveness.
  • Implement process improvements using lean manufacturing principles and other methodologies.
  • Conduct root cause analysis for process failures and implement corrective actions.
  • Lead and manage process engineering projects from conception through implementation.
  • Develop project plans, timelines, and budgets.
  • Coordinate with stakeholders to ensure project milestones are met.
  • Ensure processes comply with industry standards and regulations, working with the Quality department for ISO requirements.
  • Monitor process performance and conduct regular audits to ensure compliance and continuous improvement.
  • Design processes with a focus on safety and environmental sustainability.
  • Promote a culture of safety and environmental responsibility.
  • Implement a Corrective and Preventative Action Plan (CAPA) as well as other quality improvement methods (8D, 5 Why, etc.).
  • Collaborate with departments such as Quality, IT, Operations, Customer Service, and Business Development to ensure customer requirements are met.
  • Develop and agree on Audit and Review processes and KPIs.

Competencies

  • Strong analytical and problem-solving skills.
  • Knowledge of lean manufacturing principles or Six Sigma methodologies.
  • Excellent project management and organizational skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strategic thinking and innovation.
  • Cost management and financial acumen.
  • Risk assessment and mitigation.
  • Strong Microsoft Excel and data analysis.
  • Supervisory Responsibility

    This position has no direct reports.

    Work Environment

    This job operates both in a professional office and in the field operational environments. This role routinely uses standard office equipment.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

    Position Type / Expected Hours of Work

    This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime.

    Travel

    Up to 25% travel to other sites outside the primary location.

    Required Education and Experience

  • Bachelor’s or master’s degree in industrial or systems engineering (or equivalent).
  • Experience in an industrial or operational environment.
  • Preferred Education and Experience

  • PMP certification preferred.
  • Preferred experience in the automotive industry.
  • Work Authorization / Security Clearance

    Must be able to obtain a TWIC badge (Transportation Working Identification Badge).

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Amports is an equal opportunity employer and diverse candidates are encouraged to apply.

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