Job Description
Job Description
Service Manager
Bellevue, NE
We are seeking a dedicated Service Manager to lead our maintenance and customer service teams in protecting and improving the overall quality, appearance, and readiness of homes for our residents.
This is a full-time, salaried position requiring availability during core office hours of Monday through Friday, 8 : 00 AM – 5 : 00 PM, with some weekend hours possible. Please note, this is a salaried, exempt from overtime position.
Key Responsibilities
- Direct daily maintenance operations by identifying needs, assigning resources, and scheduling tasks.
- Ensure on-time work order completion by providing clear direction, guidance, and expectations to team members and vendors.
- Communicate, coordinate, and negotiate effectively with vendors.
- Establish department goals, strategies, and procedures to meet community maintenance needs, including implementing preventative maintenance schedules.
- Report regularly on budgetary items, maintenance efficiency, and completion metrics.
- Partner with the Inventory Control Specialist to coordinate inventory needs.
- Train staff and enforce safety / liability guidelines to maintain an accident-free workplace.
- Deliver excellent customer service to residents and participate in resident events as needed.
- Provide hands-on assistance with maintenance duties when required.
Qualifications
High School diploma or GED required.Valid driver’s license with acceptable driving record.Working knowledge of HVAC, electrical, plumbing, carpentry, and appliance repair.Prior supervisory experience in a management role is required.Strong ability to follow directives and work independently.Proficiency with computers and related systems.Effective communication skills to clearly share issues, ideas, and progress with leadership.Basic English language proficiency for communication with coworkers.Ability to positively interact with residents, staff, vendors, and the public.Flexibility to adjust schedules as needed to achieve goals.Additional Information
If you meet the requirements above, we encourage you to apply today!
We offer a competitive salary and benefits package , which will be discussed during interviews. Employment is contingent on post-offer drug testing and background screening .
Equal Opportunity Employer
Please note : Our policies prohibit exposed tattoos, facial piercings (other than ears), and unnatural / distracting hair colors (blue, green, pink, etc.). Exceptions must be requested in writing.
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