Territory Manager Market Support

ESSENTIAL DUTIES AND RESPONSIBILITIES while covering for other Territory Managers :

• Foster the customer relationship in a team based selling model.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Leverage other resources to assist with top penetration opportunities and new accounts opening.
• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting / carrying up to 75lbs. SUPERVISION :
• No direct reports. RELATIONSHIPS
• Internal : District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting / Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
• External : Customers, vendors, prospective customers. WORK ENVIRONMENT
• Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions MINIMUM QUALIFICATIONS
• 1+ year of sales experience preferred.
• Foodservice industry / culinary / restaurant management / hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results driven mentality.
• Problem solving ability / Organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce). EDUCATION
• HS Diploma or equivalent CERTIFICATIONS / TRAINING
• N / A LICENSES
• Valid driver's license required & motor vehicle record must be in good standing. PREFERRED QUALIFICATIONS
• N / A PHYSICAL QUALIFICATIONS
• Must be able to perform the following physical activities for described length of time.
• List the required physical activities including length of time performing each activity referencing the key below. STAND - FREQUENTLY WALK - FREQUENTLY DRIVE VEHICLE - FREQUENTLY SIT - FREQUENTLY LIFT - 1-10 lbs (Sedentary) - FREQUENTLY 11-20 lbs (Light - FREQUENTLY 21-50 lbs (Medium) - OCCASIONALLY 51-100 lbs (Heavy - OCCASIONALLY Over 100 lbs (Very Heavy) N / A CARRY - 1-10 lbs (Sedentary -FREQUENTLY 11-20 lbs (Light) - FREQUENTLY 21-50 lbs (Medium - OCCASIONALLY 51-100 lbs (Heavy) - N / A Over 100 lbs (Very Heavy) - N / A PUSH / PULL
• 1 - N / A CLIMB / BALANCE
• 2 - N / A STOOP / SQUAT - OCCASIONALLY KNEEL - OCCASIONALLY BEND - OCCASIONALLY REACH ABOVE SHOULDER - N / A TWIST - N / A GRASP OBJECTS
• 3 - FREQUENTLY MANIPULATE OBJECTS
• 4 - FREQUENTLY MANUAL DEXTERITY
• 5 - FREQUENTLY