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Member Protection Specialist

Member Protection Specialist

doTERRAPleasant Grove, UT, US
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Fraud Prevention Specialist

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

Job Description : We are looking for a highly analytical, curious, and detail-oriented individual to join our Member Protection Team as a Fraud Prevention Specialist. In this full-time role, you will play a key part in detecting, investigating, and preventing fraudulent activity across our systems. You'll help ensure compliance with company policies and protect the integrity of our business operations and commission structures.

Job Responsibilities :

  • Identify and investigate fraudulent accounts, transactions, and credit card misuse.
  • Collaborate with internal teams and Wellness Advocate Leaders to resolve fraud-related issues and provide guidance.
  • Maintain accurate documentation of investigations, evidence, and findings.

Qualifications :

  • Excellent analytical and problem-solving skills.
  • Strong understanding of the Compensation Plan.
  • Experience with internal platforms and systems, including DataTrax.
  • Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Ability to manage multiple investigations and meet deadlines under pressure.
  • Strong organizational skills and attention to detail.
  • Familiarity with e-commerce platforms and online selling trends.
  • Excellent written and verbal communication skills.
  • Foreign language proficiency is a plus.
  • doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

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    Member Specialist • Pleasant Grove, UT, US

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