Service Manager

Job Description

Job Description

Sadie's, a beautiful Mediterranean restaurant on Music Row, is seeking a Restaurant Manager to join our team. The Restaurant Manager will provide leadership to the front of house, ensuring impeccable dining experiences for our guests while supporting the General Manager with daily operational tasks and projects.

Restaurant Manager Responsibilities :

• Direct supervision of the all restaurant employees on a daily basis, ensuring policies and processes are being followed and inspecting operational flow on a continuous basis.
• Responsible for assisting with the hiring, on-boarding and continuous training of employees.
• Responsible for overseeing the floor during service; ensuring the team stays on task and delegating assignments as needed.
• Ensure guest satisfaction; interacting with guests and engaging in service recovery when issues arise.
• Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and beverages are consistently prepared and served according to presentation standards and recipes.
• Manage restaurant’s good image and suggest ways to improve it.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Be proactive in reaching our Company goals in sales, service, appearance; while creating a positive, fun and productive working environment.
• Ensure compliance with department of health standards, maintaining superior cleanliness and sanitation throughout the restaurant.
• Identify potential safety hazards and initiate corrective action; ensuring the restaurant is safe for both employees and guests.
• Facilitate meetings and training's covering a variety of training and policy topics.
• Perform other duties as assigned.

Restaurant Manager Qualifications :

We are an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.