Overview
Luxury Timepiece Manager in Waiting - SouthPark Mall, Charlotte, NC. This is a full-time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package. The role supports the store manager in all aspects of store operations, leadership, and delivering a premium client experience while preparing to grow into a management role within REEDS Jewelers.
What You'll Do
- Drive store performance, exceed sales goals and KPIs
- Leverage sales analytics to inform strategy and opportunity
- Lead by example as a selling manager and brand ambassador
- Oversee visual presentation, product mix, and promotional execution
Client Experience
Deliver a seamless, personalized luxury experience to every customerInspire the team to build long-term client relationships through clientelingDrive special events and creative engagement with clientsLead from the floor during peak moments and eventsActively seek and respond to client feedbackTeam Development
Support the store manager to recruit, train, and retain top-tier talentCreate a culture of accountability, performance, and celebrationFacilitate continuous learningOperations & Store Standards
Support the manager's delivery of flawless daily operationsSupport inventory, security, and loss preventionOversee compliance, safety, and store policy adherenceSupport back-of-house organization and optimize operational efficiencyOur Values
Integrity - Do what's right, alwaysPerformance Excellence - Drive results and growthStewardship - Build trust at every turnProfessionalism - Lead with confidence and consistencyEntrepreneurial Spirit - Think boldly, act decisivelyTeam Orientation - Support, uplift, and collaboratePassion - Love what you do and share it with othersRequirements
3+ years of leadership experience in luxury, specialty, or jewelry retailProven track record of meeting / exceeding sales goalsStrong leadership presence and talent development capabilitiesProficient in POS systems, Microsoft Office, and digital commerce toolsAvailability to work a flexible schedule, including nights, weekends, and holidaysHigh School Diploma or EquivalentAbility to stand for long periods and lift up to 30 lbsLegal authorization to work in the U.S.Preferred Qualifications
GIA coursework or certificationDeep passion for fine jewelry and timepieces, and curating an elevated luxury experienceBenefits
REEDS Jewelers offers a comprehensive compensation program that includes medical, prescription, dental, life and long-term disability insurance, 401k, merchandise discounts, career growth, and a drug-free workplace.
REEDS Jewelers is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke- and drug-free environment.
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