Inside Sales Representative

Job title : Inside Sales Representative.

Reports to : Branch Manager.

Classification : Non-exempt.

Schedule : Monday – Friday, 8 AM – 5 PM / 40 hours a week.

Summary / Objective :

The Inside Sales Representative position is responsible for developing and maintaining new and existing customer relationships to sell products and services for Wholesale Electric.

Essential Functions :

• Answering customers’ questions about products, prices, availability, product uses, and credit terms.
• Recommending products to customers based on their needs and interests.
• Contacting regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Estimating or quoting prices with delivery dates.
• Consulting with clients after sales or contract signings to resolve problems and providing ongoing support.
• Preparing estimates and bids that meet specific customer needs.
• Forwarding orders to manufacturers.
• Performing additional assignments at the direction of the supervisor.

Competencies :

Supervisory Responsibility :

The Inside Sales Representative position does not have any direct supervisory responsibilities.

Working Conditions : Work Environment :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands :

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk.

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

Position Type and Expected Hours of Work :

This is a full time position. Days and hours of work are Monday through Friday, 8 : 00am-5 : 00pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Education and Experience :