Team Leader

Responsive Recruiter

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.

Under general supervision and in accordance with established company policies and procedures, the Team Lead participates in the management activities (staffing, productivity, tax prep work, marketing) for several offices / kiosks within an assigned district. This position manages the day-to-day activities of seasonal team members assigned to several store locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business.

Skills you'll bring for success :

• High School Degree or equivalent related business experience
• Course of study in management or in tax preparation and / or accounting preferred
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) a plus but not required
• One year of previous management or supervisory experience desired
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software
• Dependable, fast learner, with great communication skills