Assistant Community Manager Job at Impact Communities in Laramie

Impact Communities is a full‑service, multi‑family real estate firm that delivers specialized Property Management Services focused on Manufactured Housing.

Job Summary

The Assistant Community Manager assists the Community Manager in ensuring the community generates satisfactory cash flow, the property is maintained to company standards, and tenant satisfaction is assured. The Assistant Manager manages the property in the absence of the Community Manager.

Responsibilities

• Promptly answer telephone and email inquiries with the goal of obtaining an appointment to show the community to prospective residents.
• Greet prospective residents, demonstrate the features and benefits of the community, vacant homes and amenities, explain terms of occupancy, and provide information about the local area.
• Assist with the sale of homes to prospective residents and obtain a holding deposit and application for occupancy or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the lease and or sale process.
• Determine and certify the eligibility of prospective residents following governmental regulations and company procedures.
• Assist the Community Manager and Sales manager with all marketing and sales activities including advertising promotions, marketing surveys of competitors’ activities.
• Pursue and collect rent payments and accurately record remittance.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit and maintain accurate record reports and documents.
• Ensure confidentiality of all data in resident files (income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
• Process move‑in and move‑out documents.
• Other duties as required or assigned.

Education and Experience

Special Requirements

Subject to a criminal background check prior to employment.

Working Conditions

Works primarily indoors in a clean, well‑lighted, temperature‑controlled environment. May be exposed to communicable disease through contact with the public at large. Some working outside in all kinds of weather to inspect the community, show homes, and deliver notices to residents.

Physical Requirements

Must be able to sit for extensive periods, walk intermittently, bend, stoop and or climb stairs occasionally during the day. Normal hearing and vision. Perform essential functions with reasonable accommodations.

Equal Opportunity

Impact MHC Management, LLC is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, or physical or mental disability. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States.

Your employment at Impact MHC Management, LLC will be at‑will, meaning that either you or Impact MHC Management, LLC can end that relationship at any time, with or without cause or notice. If your employment is terminated, you will promptly return all petty cash, credit card, records, equipment, documents, etc., involved in running the district. While managing the district, you will agree to obey all federal and state laws and abide by the Company policies.

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