HVAC Service Manager

Job Description

Job Description

The HVAC Service Manager is responsible for managing the daily operations of the residential HVAC service department. This includes supervising technicians, ensuring customer satisfaction, handling escalated service issues, and helping drive team performance.

Key Responsibilities

• Supervise and support a team of residential HVAC service technicians
• Oversee scheduling, dispatching, and work quality
• Provide technical guidance and training to technicians
• Ensure high levels of customer satisfaction
• Monitor KPIs, service revenue, and departmental performance
• Help with hiring, onboarding, and coaching of team members
• Enforce safety protocols and company standards

Qualifications

Minimum 10 years of residential HVAC service experience

Minimum 3 years of team leadership or management experience

Strong problem-solving, communication, and organizational skills

Working knowledge of HVAC systems, diagnostics, and repair procedures

Valid driver’s license and clean driving record

EPA certification (required); additional certifications a plus

What We Offer

Competitive salary : $90,000–$110,000 / year

Company vehicle and phone

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development and advancement opportunities

Supportive company culture and team environment

Apply Today!

If you're ready to take the next step in your HVAC career and lead a skilled team in a respected company, we want to hear from you.

Job Type : Full-time

Benefits :

401(k)

401(k) matching

Company truck

Dental insurance

Employee discount

Flexible spending account

Fuel card

Health insurance

Health savings account

Life insurance

Paid time off

Tools provided

Vision insurance

Schedule :

Monday to Friday

Weekends as needed

Supplemental Pay :

Bonus opportunities

Experience :

Residential HVAC : 10 years (Required)

Management : 3 years (Required)

Work Location : In person