Production Artist

We're looking for a Production Artist to help scale great design across every channel we show up in and drive best-in-class creative asset organization and handling. This role is right for the person who brings structure, speed, and precision to the creative process, adapts, optimizes, and prepares high volumes of creative assets across multiple formats, ensuring every output is accurate, brand-aligned, and ready to launch. The role requires the ability to move fast, solve problems on the fly, and adapt to shifting priorities, keeping the creative engine running smoothly and freeing up the design team to focus on concepting and other high-impact work. This person will be organized, collaborative, and detail-obsessed. They'll take pride in delivering clean, production-ready files-on time, every time-knowing that the best design often starts with a strong foundation.

The Production Artist will report to the Creative Director and be based in Columbus, Ohio.

OUR COMPANY : Jeni's Splendid Ice Creams is a modern American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton-who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made-Jeni's has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 90+ scoop shops, an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.

OUR MISSION : Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart, too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our communities, ice creams and customers. We are a force for good!

What this person will do :

Drive optimal creative file organization and management and own our creative asset library

Adapt, enhance and version existing creative across a variety of formats and channels-including digital, web, retail, packaging, and print

Prep and finalize files for production, ensuring specs, naming conventions, formatting, and pre-flight checks are spot on

Handle digital and web production tasks, such as preparing assets optimized for web and mobile platforms, ensuring proper file formats, sizes, and accessibility standards

Work closely with printers, vendors, and digital platform partners to ensure smooth production and delivery of assets

Ensure all creative outputs are brand-aligned, pixel-perfect, and delivered on schedule

Collaborate fluidly across creative, marketing, and project teams to prioritize, track, and timely execute on production needs

Maintain organization of production assets and create templates, structures, and systems to support team efficiency

Flag inconsistencies or quality issues before they go out the door-nothing gets past you

Support the design team with occasional layout or light creative tasks as needed

Stay agile and solution-oriented, navigating fast-moving projects and evolving priorities with ease-figuring out solutions as you go

Qualified applicants will have the following :

2-4 years of experience in production design, creative operations, or a similar fast-paced creative environment

Deep proficiency in Adobe InDesign, Illustrator, Photoshop-and confidence working within established brand systems

Knowledge of pre-flight, pre-press processes, and best practices for print production

Experience with digital and web production, including asset optimization for web / mobile, file formats, and accessibility

Experience collaborating with printers, vendors, and digital platform partners to deliver high-quality assets

Meticulous attention to detail and a process-driven approach to versioning and file management

Experience in retail, packaging, and restaurant adaptation a plus

Highly collaborative with strong organizational and communication skills-comfortable working cross-functionally and figuring shit out as needed

A proactive mindset and a genuine appreciation for the behind-the-scenes work that makes great creative possible

Ability to work quickly and adapt fluidly while maintaining accuracy and quality

The position is eligible for the following benefits :

Competitive compensation

Excellent insurance (health, dental, vision)

Paid time off, including sick, vacation, and holiday pay

401k participation and 4% match on 401k contributions after 3 months of employment

A one-month paid sabbatical after 3 years of continuous service

Annual paid day to volunteer for a non-profit organization that matters to you

50% discount at Jeni's Scoop Shops and online

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.