Communication Specialist - Bilingual Job at NAVEX in Omaha
MediabistroOmaha, NE, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionEngage each reporter with the utmost honor, care and concern; instill confidence that their information will be handled appropriately and that their experience matters Answer calls from various industries in a timely manner and follow the intake process for all customers while exercising a high degree of good judgment to ensure a caller's needs are met Lead the reporter through a guided interview process, asking appropriate questions regarding their experience and giving extra attention to the quality and accuracy of report details Hold all reports in strict confidence, both internally and externally Assist with special projects and other departmental responsibilities as assigned Arrive to your scheduled shift on time and retain schedule flexibility with 24 / 7 operation that may change from time to time Outstanding customer service skills with strong customer and results orientation Fluent-level Spanish or Portuguese skills required The ability to demonstrate emotional resilience. Remaining calm and composed when processing difficult information in distressing situations Weekend availability is required-applicants must be able to work at least one weekend day per week. A quiet, secure home office or workspace to temporarily perform all duties in a remote environment with a recommended internet speed of 25 mbps download and 10 mbps upload Minimum typing speed of 35 WPM The ability to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail Experience using MS Office and the ability to easily navigate proprietary software applications An openness to change with the ability to adapt to evolving business needs while leveraging NAVEX's core values We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team. The starting pay for this role is $17.50 per hour. Pay progression based on your performance.
Overview
As our Bilingual Communication Specialist, you will capture highly sensitive information via inbound calls pertaining to confidential workplace concerns, unethical issues, and violations. This enables our customers around the world to gain insight on how they can protect their employees and improve their work environments while minimizing organizational risk. The nature of these reports may involve stressful situations or topics that could be personally offensive.
As a member of our Contact Center team, you will support our flagship product for Hotline & Incident Management services by creating an exceptional customer experience. You will work with an amazing group of people committed to your success and growth and your contributions will directly impact our organizational goals!
With many of our team members fluent in languages beyond English, our Bilingual Communication Specialists have a shared commitment to provide outstanding service that wows our customers and directly influences our outstanding customer retention rate.
What you'll get
- Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights.
- Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.
- Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.
- Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.
- An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you'll feel at home.
- Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.
What you'll do
What you'll need
Our side of the deal
We're committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX's career page to find out more information.
We're an equal opportunity employer, including all disability and veteran status.
#J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Communication Specialist • Omaha, NE, United States
Job_description.internal_linking.related_jobs
Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement worki...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Remote (Desired locations : SF / Bay Area, LA, Denver, Phoenix, Seattle, Portland).Built by gamers for gamers, we're breaking down the walled gardens of RGB ecosystems.
Our technology turns your desk i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Join Our Team as a Clinical Supervisor (BCBA).Base salary of $80,000–$95,000.Up to $6,000 in annual performance bonuses (paid monthly).
Enjoy a balanced work-life with a.Center-based with the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Communication Specialist, Change Management.Communication Specialist, Change Management.At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our ful...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day We're presenting a distinct opportunity for motivated individuals to become part of our team.This offers the freedom to work independently, without direct supervision, and the flexibility to work f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Get AI-powered advice on this job and more exclusive features.Senior Non-IT Recruiter at Software Technology INC.Epic Communication Specialist & Project Support 6 Month (Ends Mid October) Minimal T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
AlliedTravelCareers is working with Coast Medical Service to find a qualified MRI Tech in Omaha, Nebraska, 68122!.Coast Medical Service is a nationwide travel nursing & allied healthcare staffi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days POSITION : We are currently seeking a professional and energetic Customer Service / Inside Sales Representative (CSR) to work with our existing customers as well as prospective customers in our FASTSI...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements.
Click apply for complete details on the recruitment incentive detail...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.
Find Jobs from the Workday search bar to view and apply fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Communication Specialist, Change Management.Communication Specialist, Change Management.Communication Specialist, Change Management.
Communication Specialist, Change Management.Get AI-powered advice...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Data and Communication Specialist.The Data and Communication Specialist works with communities, grant partners and the team to help collect and manage data so that it can be used to analyze Racial ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 NOTE : This is a remote work opportunity.However, candidates must reside in the Phoenix AZ metro area.Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for peo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day A company is looking for a Customer Communication Specialist - PART TIME.Serve as the first point of contact for insureds reporting a new property loss.
Take inbound / outbound calls to collect claim ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day At NAVEX, we're making the world a better place.A place where anyone, anywhere can have a voice.As our Communication Specialist, you will capture highly sensitive information via inbound calls pert...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Benefits Communication Specialist (Remote).We are seeking a skilled Benefits Specialist to join our Human Resources team.
This role is pivotal in the successful administration and optimization of ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Marine Interdiction Agent
U.S. Customs and Border ProtectionLogan, IA, United Statesserp_jobs.job_card.full_time
Influencer Marketing Specialist Job at SignalRGB in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
BCBA - Up to 5K Sign on Bonus
Accel TherapiesTreynor, IA, USserp_jobs.job_card.full_time
Communication Specialist, Change Management Job at Radial in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
Digital Communication Sales Specialist Job at GearUp2Success in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
Software Technology Inc. is hiring : Epic Communication Specialist in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel MRI Tech - $2,314 per week in Omaha, NE
AlliedTravelCareersBellevue, Nebraska, USserp_jobs.job_card.full_time
Visual Communication Specialist / Customer Service Job at FASTSIGNS® in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Special Agent, $40,000 Recruitment Incentive
The United States Secret ServiceSt Columbans, NE, United Statesserp_jobs.job_card.full_time
University of Arkansas is hiring : Communication Specialist in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
Radial Inc. is hiring : Communication Specialist, Change Management in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
Data and Communication Specialist Job at Creighton University in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customs and Border Protection Officer
U.S. Customs and Border ProtectionMissouri Valley, IA, United Statesserp_jobs.job_card.full_time
Customer Communication Specialist Job at Accuserve Solutions, Inc in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
Customer Communication Specialist Job at Accuserve Solutions, Inc. in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.part_time
NAVEX is hiring : Communication Specialist, Ethics & Compliance in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.job_card.full_time
Benefits Communication Specialist (Remote) Job at Midwaretech in Omaha
MediabistroOmaha, NE, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Air Interdiction Agent
U.S. Customs and Border ProtectionTreynor, IA, United Statesserp_jobs.job_card.full_time