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Banquet Server
Banquet ServerTreasure Island Resort & Casino • Ellsworth, WI, US
Banquet Server

Banquet Server

Treasure Island Resort & Casino • Ellsworth, WI, US
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Pay Rate : $11.13 an hour plus gratuity and tips

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide guests with the highest quality service to exceed their expectations
  • Set up events according to recommended standards and Event Order specifications while presenting an attractive and elegant space
  • Clear spaces after events and begin resetting as appropriate
  • Cater food, beverages and supplies to other areas including Prairie Island
  • Maintain cleanliness and order in event spaces and banquet work station
  • Complete daily and weekly cleaning as assigned
  • Operate point-of-sales system and handle cash and cash equivalents
  • Assist the Boat Captain with various cleaning and maintenance of the boat

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Preferred Knowledge and Certification :

  • High School Diploma / GED or equivalent experience
  • 1-year wait staff experience
  • Previous guest service experience in a similar "teamwork" environment
  • Previous cash handling experience

    • Required Skills :

  • Strong organizational skills
  • Excellent verbal and interpersonal communication skills
  • Above average math skills

    • Required Abilities :

  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to serve both internal and external customers
  • Ability to adapt quickly to changing priorities

    • PHYSICAL DEMANDS

  • Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
  • Must have a good sense of balance, and be able to bend and kneel and stoop
  • Must be able to push, pull and grasp objects routinely
  • Must have the ability to independently lift 25+ pounds routinely
  • Must be able to perform repetitive hand and wrist motions
  • Must have good eye hand coordination
  • Must be able to operate foot pedals

    • WORKING ENVIRONMENT

  • Work is performed throughout the property (indoors and outdoors) and may include excessive noise, flashing lights, frequent loud noises and cigarette smoke
  • Must be able to work in cramped, tight quarters
  • Must be willing to work a flexible schedule including all shifts, weekends and holidays
  • Occasionally must deal with angry or hostile individuals
  • High volume direct public contact
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    Banquet Server • Ellsworth, WI, US