Job Title
We have more than 50 years of experience using innovative medicine to elevate health care in the Tampa region. We continue to make history every day through our clinical research program, which applies the latest advancements in medical technology to treatments that can be used today.
Our diverse clinical specialties include cancer, cardiovascular care, neurosciences, orthopedics, women's health and surgery led by some of the nation's leading surgeons skilled in minimally invasive and robotic-assisted procedures. We're also home to the AdventHealth Pepin Heart Institute, nationally recognized for advances in cardiovascular disease prevention, diagnosis, treatment and research.
With the clinical expertise, innovation, and compassion of our team members, we're changing the way people look at health care.
Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.
The role you'll contribute :
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and / or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
The value you'll bring to the team :
Proactively seeks assistance to improve any responsibilities assigned to their role.
Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.
Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.
Qualifications :
High School Grad or Equiv. AND1 years experience.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Consumer Specialist • Tampa, FL, US