Job Description
Job Description
Overview of the Position :
The Staff Nurse is an essential member of the patient center medical home team. Responsible for managing the individualized patient care, by promoting and restoring patient’s health through the nursing process; collaborating with provider and multi-disciplinary team members; provides physical and psychological support. This position will be located at various locations as assigned.
Education and Experience :
- Diploma in Nursing; minimum requirements or Associates in Nursing
- Licensed by the State Board of Nursing
- BLS required
- Two year medical office experience preferred
Required Skills / Core Competencies :
Must possess a current driver’s licenseMust have dependable, reliable transportation required to commute to other locations within the organization, as needed.Reliable mode of communication (mobile or home telephone) with messaging capabilityMust possess excellent oral and written communicationMust have the ability to collaborate with others to improve the patient experience and address needsWorks with Patients, Families and ProvidersMust possess excellent oral and written communicationMust have the ability to collaborate with others to improve quality and address needsMaintain current general medical knowledgeAbility to take initiative and handle various task simultaneouslyKnowledge of policies, procedures, regulations, and protocolsKnowledge of data bases (ex : EMR systems)Bilingual in English / Spanish preferredFamiliar with medication names and usageMedical terminologyExcellent interpersonal skillsDetailed orientedAbility to multitaskCompassion for patientsAbility to administer a variety of treatments and medications as directedCapable of adapting to computer softwareAdditional Requirements :
As a participant in the Staffing Pool, the Staff Nurse will be available upon requested by HopeHealth, Inc. to work at any given location on the basis of staffing needs. As such must adhere to the same employment requirements as other staff of HopeHealth, Inc.
As a participant in the staffing pool, the Staff Nurse – Float will work where assigned and communicate any difficulties with their direct supervisor or designee.The Staff Nurse – Float is compensated at the agreed upon hourly rate; plus mileage if applicable. Travel is paid based on the HopeHealth reimbursement policy and assigned base location for mileage purposes. (All mileage is due to your direct supervisor by end of business on payroll Friday to ensure required approval signatures.)The Staff Nurse – Float is responsible for travel to the locations as assigned; therefore, must have reliable transportation to remain in the staffing pool.The Staff Nurse – Float must be available to work between Monday – Friday from 7 : 30 am to 6 : 00; you may also be asked to work Access Hope which hours are Monday – Saturday from 8 am to 8 pm. Your hours will be adjusted to if you are scheduled to work an Access Hope shift. Access hope shifts will rotate amongst the Floater Staffing Pool as appropriate.HopeHealth, Inc. reserves the right to alter and / or cancel this Staffing Pool at any time in its sole and absolute discretion.It is the responsibility of the Staff Nurse – Float to keep contact information updated with supervisor at all times.The above is intended to describe the general content and requirements for participation in the Staffing Pool of HopeHealth. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements. HopeHealth, Inc. expects employees to follow any and all other job-related instructions and duties as requested by the direct supervisor / managers.
Supervisory Responsibilities :
This position has no direct reportsEssential Job Functions :
These functions will be performed by the Patient Support Representative and will be the responsibility of the incumbent working with the patients, medical providers, clinical staff and non-clinical staff to ensure excellence in service for the patient.
Assess the needs of patients based on data collected through history observation, physical exam, telephone triage, and analysis or diagnostic dataPerforms direct patient care : triage, assessment, procedures, treatment, patient education, and follow up instructions.Assist patients and providers in obtaining medicinal prior authorizations when requiredVerifies the patient understands the purpose of the visit.Providers preventative Care information matching the patients age, gender, and health statusMaintain knowledge of the principles of the skills needed for practical nursing to provide patient care and treatmentKnowledge of examination, diagnostic and treatment room proceduresAbility to interpret, adapt, and apply guidelines and proceduresBasic Critical Care and Chronic Illness ManagementRequired to participate in training opportunitiesHelps promote office efficiency and encounter volumesAbility to understand and administer vaccines and immunizations to pediatric and / or adult patientsResponsible for daily clinical workflow which includes but not limited to : Referral management, telephone encounters, lab results, medication refills, lab Q&A, compliance with sample medication logsWillingness to learn about AIDS Service Organizations and Community Health CentersAssist in training new nurses to the organization in the standard working procedures of HopeHealthAll other duties assignedPhysical Requirements :
Hearing : Adequate to perform job duties in person and over the telephone. Speaking : Must be able to communicate clearly to patients in person and over the telephone. Vision : Visual acuity adequately to perform job duties, including reading information from printed sources and computer screens. Other : Requires occasional lifting and carrying items weighing up to 10 pounds unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending, reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.