Office Systems Technician

Overview

Konica Minolta currently has an exciting opportunity for a Office Systems Professional

Responsibilities

• Performs basic peer-to-peer driver / scanning installations.
• Might require assistance on MAC or server installations.
• Performs color calibration to machine specs.
• Assists Break-Fix technicians on color related machine problems as needed.
• May be required to work on QMS and / or Micrographics equipment as required by BTM.
• Establishes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them and develops familiarity with contents.
• Performs single PC / Workstation direct connect to printer using any MS PC based, Apple / Mac OS. Peer to Peer connection, NO NOS in use, using any MS client platforms or Apple Talk for Apple networks.
• Network installation with Single Protocol / Single Network O / S.
• Must have full understanding of scanning and in house and third party software.
• Must maintain proper territory management : Maintains tool kit, supplies, and accurate inventory for assigned territory.
• Must maintain the minimum call per day average.
• Maintains effective relationships with customer and fellow employees.
• Provides sales support as required (i.e. advising sales on problems as accounts, service leads).
• Accurately and timely completion of invoices and expense reports.
• Must follow the policies and procedures set forth by Konica Minolta Business Solutions U.S.A., Inc.

Qualifications

EOE Statement

Konica Minolta is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected under applicable law.

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