DFWSS01 Front End - Front End Lead - Part-Time

Joe V's Front End Lead

Responsibilities Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.' As a Joe V's Front End Lead, you'll ensure accurate, efficient day-to-day operations and a constant workflow on the Front End, ensure compliance with policies and procedures, resolve issues as they arise, work across departments and functions as needed, and foster great customer service. We are looking for : - ability to lead a team, or related experience - advanced customer service skills

Store Lead Operations

• Applies experience and knowledge to support the Store and Department in Manager's absence - Leads a team in efficient day-to-day operations and a constant workflow - Delegates / directs work; assists with setting department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s); motivates Partners; may coach and / or provide feedback; may help with department work schedules - Ensures compliance with company, store, and department policies and procedures - Assists in all technical areas such as scanning, as needed - Handles Customer, Partner, and sanitation issues according to guidelines; escalating to management as needed - Troubleshoots / reports equipment issues - Ensures adequate levels of product and supplies for day-to-day operations (e.g., cash handling / Business Center forms, supplies) - Performs Department and cross-functional duties as needed

Compliance / Food Safety / Sanitation

Customer Service / Cash Handling

Cash Handling

Qualifications

Skills

Physical Requirements