MMMIA_UNIT CLERK_Y1000

Unit Clerk

The Unit Clerk performs receptionist and secretarial duties in the clinical unit. Serves as a communication liaison in the clinical unit.

Assures the medical record is adequately supplied and in proper order. Assures the workstation equipment is functioning appropriately, office supplies are adequate (not excessive), and maintains an updated working knowledge of new equipment and technology. Transcribes and / or enters written physician orders, completes necessary forms, requisitions, and communication of all orders approved / reviewed by RN. Places and maintains manual orders and prints appropriate downtime forms as needed Performs duties accurately, recognizing their importance and relationship to patient care. Maintains record (inventory) of computers and other equipment for all devices assigned to department / unit. Troubleshoots low-level computer / equipment issues. Performs routine maintenance on computers / equipment devices and utilizes appropriate processes / systems to communicate computer / equipment problems / issues. Communicates with internal / external customers / colleagues in a courteous, positive, empathic and professional manner, and accepts assignments willingly. Attends and participates in departmental / organizational meetings, in-services and educational opportunities. Department meeting attendance requirement : 80% with 50% in person if department meetings are available by webinar. Serves as a steward for the hospital's human and material resources. Meets productivity expectations of unit / department as defined by unit manager. Utilizes and maintains appropriate supplies in department. Supports staffing needs for patient care in multiple units, as needed, while being flexible with schedule and hours. Adapts positively to the ever-changing health care environment by supporting technology and process changes. Willing to learn new things, is open to change and maintain a calm, positive manner under stressful conditions. Performs technical skills as delegated. Demonstrates proficiency in the use of equipment. Maintains required department confidentiality and abides by HIPPA regulations. Provides competent patient care to the above-indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments. Takes an active role in enhancing ability to carry out job functions through personal and professional / job-related growth and development and participates in medical center and / or departmental education programs. Communicates with and performs duties following the philosophy of MercyOne North Iowa Medical Center and the Sisters of Mercy reflecting the organization's Mission, Values, and Guiding Behaviors Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment. Performs other responsibilities as requested by supervisor, manager or department head.

Education :

• High school diploma or GED (or equivalent) required.

Experience :

Special Skills and Competencies :

Mandatory Certifications and Training :

Our Commitment :

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.