System Manager Performance Improvement

System Manager Performance Improvement

About Us Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings.

The posted compensation range of $40.00 - $67.00 / hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

This is a remote role with a preference for a candidate to live in the South Region area - TX, AR, TN, KY. The Central Region is comprised of : Texas, Arkansas, Tennessee, Kentucky and Ohio.

This position is responsible for leading all aspects of workforce benchmarking and productivity for CommonSpirit Health. A key focus will be on standardizing a division's labor management based on National guidelines, data integrity, and optimal use of the productivity and benchmarking solutions for each facility. This will be achieved by working closely with local, divisional, and national leadership teams. The focus of this team member is to work with all of the leaders in the designated facilities to strengthen operational knowledge of each facility and to enhance working relationships with leadership. This position will report to the System Director of Performance Improvement.

Essential Key Job Responsibilities

• Participates at assigned Hospital, Market, or Division meetings, to provide information on productivity metrics, areas of opportunity, and proposed solutions to identified challenges.
• Lead process improvement projects related to improving productivity within the Division by working with division, market, and hospital leadership.
• Plan, organize, and lead initiatives required for the safe, efficient, and effective operation of departments and programs; including, active participation with other entities, hospitals, leadership, and staff.
• Develop performance standards, metrics, and operation procedures within the department that support the division strategy, policies, and procedures.
• Create, teach, and implement processes, tools, educational materials that enable department leaders and teams to understand and interpret data and use the tools to improve productivity.
• Understand and apply industry best practices, standards, and regulations related to productivity tools, financial analysis, auditing and reporting.
• Ability to use MS Office tools and Google Drive (including Excel / Sheet, Word / Docs, PowerPoint / Slides, DataStudio / Looker) and other relevant tools to access / extract data in relational databases and maintain technical expertise.
• Ability to understand, present and explain complex financial, clinical, and productivity data in a clear and understandable manner to local, Divisional, and National stakeholders.
• Provide analytical support for benchmarking, productivity monitoring, tracking and reporting systems.
• Ensure timely and accurate benchmarking audits, data submission, report generation and associated manager education regarding report interpretation and improvement opportunity identification.
• Provide analytical support, training, and education of benchmarking and productivity systems and reports.
• Provide key analysis and evaluation of a Division's performance to support operational improvement and other performance management efforts.
• Partner with local, divisional, and national Finance, Accounting and other teams on labor budget process and assist in the development of productivity targets.
• Lead the efforts in setting labor budgets at departmental level by utilizing productivity and benchmarking concepts; support local teams and the system director of labor management to finalized labor budgets in the set timeline.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Job Requirements

Education & Experience

Minimum Required

Preferred / Desired :

Required Minimum Knowledge and Skills :

CommonSpirit Health is an Equal Opportunity / Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

CommonSpirit Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check / drug screen.

Qualified applicants with an arrest and / or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process.