Salesforce Solution Architect (Pharma)

Overview

Join to apply for the Salesforce Solution Architect (Pharma) role at Infinitus Systems, Inc.

Help Build the Future of Healthcare AI. Hi! We’re Infinitus — the first trusted voice AI platform transforming healthcare.

Built by ex-Googlers, startup veterans, and industry pros, our AI boosts productivity, slashes admin burden, and creates new ways to support patients with chronic conditions. We scale connections between patients, payors, and providers — empowering care teams and improving health outcomes.

The Mission At Infinitus, our mission is simple : create time for healthcare by making access, adherence, and affordability easier than ever. Using multimodal AI, human-in-the-loop systems, and a rich knowledge graph, we’ve automated over 5 million calls —saving millions of hours for patients and providers. Backed by top investors like Kleiner Perkins, Google Ventures, and a16z, we’re a team that loves to challenge the status quo and move fast at the intersection of AI and healthcare.

As a Solution Architect, you will lead solution implementations for pharma clients, combining technical expertise in Salesforce Managed Package apps, API integrations and platform configuration with a deep understanding of healthcare and life sciences workflows. You will design, build, and scale enterprise-grade native apps inside Salesforce Health and Life Sciences Clouds to seamlessly exchange data between Salesforce and Infinitus APIs, leveraging standards where applicable. Additionally, you will collect and document technical requirements, configure the Infinitus platform, and support testing and launch processes. This role requires a mix of solution architecture, technical architecture, client-facing consultation, and cross-functional collaboration.

Responsibilities

• Design, build and scale Managed Package Apps for new and existing customers in Salesforce Health and Life Sciences Clouds.
• Provide technical guidance and best practices for Salesforce and MuleSoft integrations to influence customer\'s Salesforce implementations
• Optimize customer workflows for high availability, scalability, and performance.
• Participate in pre-sales activities, including technical presentations, solution demonstrations, and proposal development for prospective clients.
• Collaborate with sales and customer success teams to understand prospect requirements and propose tailored solutions.
• Manage multiple client projects concurrently, ensuring timely delivery and client satisfaction.
• Understand system configuration issues, data integration issues and any other technical set up internally or with customer systems.
• Design and develop MuleSoft applications to integrate Salesforce Health and Life Sciences Clouds with Infinitus APIs, using FHIR standards.
• Design and expose REST APIs for system interoperability.
• Document client requirements and create technical specifications.
• Configure the Infinitus platform and establish integrations with client systems.
• Support QA, UAT, and launch processes.
• Partner with internal teams and clients to resolve technical issues.

Qualifications

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Why You’ll Love It Here

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Infinitus Systems is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Infinitus Systems believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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