Talent.com
Multi-Unit Manager/Center Manager
Multi-Unit Manager/Center ManagerEuropean Wax Center • Montgomery, AL, US
Multi-Unit Manager / Center Manager

Multi-Unit Manager / Center Manager

European Wax Center • Montgomery, AL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Multi-Unit Manager (MUM) – LMAF Wax Group

Position Overview

The Multi-Unit Manager (MUM) at European Wax Center plays a critical leadership role, overseeing operations and performance across two centers. This position is designed for high-performing leaders who can balance their time and focus evenly between both locations, ensuring consistent operational excellence, team development, and business growth. The MUM will partner closely with each center’s leadership team to drive sales, guest satisfaction, and overall profitability while cultivating a pipeline of future leaders.

Key Responsibilities Leadership & People Development

  • Provide equal leadership presence and strategic support across both centers.
  • Allocate time strategically to ensure balanced coaching, team engagement, and accountability in each location.
  • Mentor Assistant Managers, Center Managers, or Managers-in-Training to strengthen leadership depth and performance.
  • Support recruiting, onboarding, and developing high-performing team members in both centers.
  • Lead by example in fostering a positive, inclusive, and high-performance culture aligned with EWC values.
  • Conduct recurring training and workshops to support district- or company-wide initiatives.

At a minimum, expectations include :

  • Alternating On-Site Presence : Dedicate regular, scheduled time in both centers each week to monitor operations, performance, and guest experience.
  • Consistent Virtual Support : Maintain open daily communication with both leadership teams to coach, support, and ensure alignment on key goals.
  • Dynamic Flexibility : Adjust time allocation as needed based on performance trends, staffing needs, and business priorities to ensure balanced success across both centers.
  • Operational Excellence

  • Ensure adherence to brand standards, protocols, and procedures in both locations.
  • Oversee scheduling, inventory, merchandising, cleanliness, and SOP compliance consistently.
  • Model operational excellence and support emerging leaders through hands-on leadership.
  • Partner with Center Managers to establish consistency and alignment in operational execution.
  • Sales & Financial Performance

  • Drive KPIs and financial results across both centers, ensuring each location meets or exceeds targets for service sales, retail, wax pass conversion, guest retention, and labor optimization.
  • Analyze performance data from both centers to identify opportunities and implement action plans.
  • Support local marketing, guest acquisition, and community engagement initiatives.
  • Collaborate with leadership to recommend and execute growth strategies that benefit both centers.
  • Compliance & Safety

  • Ensure full compliance with EWC policies, labor laws, and state board regulations in both centers.
  • Maintain accurate documentation for training, compliance, and certifications.
  • What This Role Offers

  • A dynamic leadership opportunity balancing operational and strategic responsibilities across two locations.
  • The ability to directly influence multiple teams while developing future leaders.
  • Mentorship and exposure to senior leadership preparing for district-level advancement.
  • Recognition as a trusted, high-impact operator within the organization.
  • Requirements

    Qualifications

  • Minimum 2-5 years of high-performance management experience, preferably in beauty, wellness, or retail environments. Experience leading teams.
  • Proven track record of driving KPIs and profitability through strong team leadership.
  • Demonstrated success in managing multiple teams or locations.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to balance priorities and travel between centers effectively.
  • Passion for the beauty and wellness industry and alignment with the EWC brand.
  • Benefits

  • Discounted waxing services and retail products
  • Competitive hourly wage plus performance bonuses
  • Employer-paid basic life and AD&D insurance
  • Employer-subsidized health insurance and other supplemental insurance offers
  • Paid Time-Off (increases with tenure)
  • Employee referral and guest referral programs
  • About Us : European Wax Center is a nation-wide company that provides professional waxing services to anyone looking to flaunt smooth skin. Our facilities are modern, clean, and sanitary and include private suites. Our specialists are licensed and trained to deliver an exceptional wax experience. For more information about European Wax Center, or for information about a career with us, visit waxcenter.com. We can also be found on Facebook, Instagram, and TikTok.

    EWC Staffing LLC is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We also highly value authenticity.

    serp_jobs.job_alerts.create_a_job

    Manager • Montgomery, AL, US

    Job_description.internal_linking.related_jobs
    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Montgomery, AL

    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Montgomery, AL

    Alabama Motor Express • Pike Road, AL, USA
    serp_jobs.job_card.full_time
    Take Advantage of Our Freight Network & Decked Out Trucks To Log Big Miles and Earn Big Paychecks! .AMX Network Driver Benefits Include : . Pay Based on Hourly Rate or CPM .AMX is Committed to Getting...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Development Manager - Utilities

    Business Development Manager - Utilities

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Business Development Manager - Utilities.Key Responsibilities Identify and develop new business opportunities in the Utilities market Build and maintain long-term rela...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Manager of Business Process Systems

    Manager of Business Process Systems

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Business Process Systems.Key Responsibilities Partner with IT and operational leadership to maintain and optimize systems within the revenue cycle Coordinate ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Managing Director - West

    Managing Director - West

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Managing Director - West.Key Responsibilities Provide IAM thought leadership and guidance to teams and senior stakeholders Identify new business opportunities and mana...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Contact Center Operations Manager

    Contact Center Operations Manager

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and tracking progress Work with team leads ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Systems Implementation Manager

    Systems Implementation Manager

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Systems Implementation Manager to lead the implementation of new platforms and processes related to operations. Key Responsibilities : Lead the full lifecycle of software...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Multi-Unit Manager / Center Manager

    Multi-Unit Manager / Center Manager

    European Wax Center • Montgomery, AL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Multi-Unit Manager (MUM) – LMAF Wax Group.The Multi-Unit Manager (MUM) at European Wax Center plays a critical leadership role, overseeing operations and performance across two centers.This positio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    CDL-A Flatbed Drivers : Earn $1700-$1800+ / Wk incl. Tarp Pay. Deluxe Equip! Troy, AL

    CDL-A Flatbed Drivers : Earn $1700-$1800+ / Wk incl. Tarp Pay. Deluxe Equip! Troy, AL

    Alabama Motor Express • Pike Road, AL, USA
    serp_jobs.job_card.full_time
    Our Flatbed Freight Volumes are BOOMING! If You Want Lots of Miles and to Earn BIG Weekly Paychecks, Contact Us Today!.No Flatbed Experience Necessary. Flatbed Driver Benefits Include : .Top Drivers A...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Delivery Manager

    Enterprise Delivery Manager

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enterprise Delivery Manager - Data Services.Key Responsibilities Develop and maintain a comprehensive roadmap for enterprise data management, integration, and governan...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Implementation Manager

    Implementation Manager

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Manager to oversee the successful deployment of its platform to customers.Key Responsibilities Deploy the platform to customers, ensuring successful com...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Utility Relations Manager

    Utility Relations Manager

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Utility Relations Manager responsible for building and maintaining relationships with utility companies. Key Responsibilities Develop and maintain strong, long-term rela...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Manager of Exception Handling

    Manager of Exception Handling

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Exception Handling.Key Responsibilities Manage a team to ensure operational excellence and adherence to customer service standards Provide training and develo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Head of Utility Products

    Head of Utility Products

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Head of Product for Utility Products.Key Responsibilities Champion the Utility Product Vision by shaping and steering the long-term strategy and roadmap Identify and u...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Call Center Operations

    Director of Call Center Operations

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Call Center Operations responsible for overseeing the centralization of call center functions and enhancing service delivery. Key Responsibilities Lead the i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Enablement Manager

    Enablement Manager

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enablement Manager - Community Growth & Engagement.Key Responsibilities : Develop and execute enablement programs for Community Growth & Engagement teams and hosts glob...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Flatbed Drivers : Earn $1700-$1800+ / Wk incl. Tarp Pay. Deluxe Equip! Montgomery, AL

    CDL-A Flatbed Drivers : Earn $1700-$1800+ / Wk incl. Tarp Pay. Deluxe Equip! Montgomery, AL

    Alabama Motor Express • Pike Road, AL, USA
    serp_jobs.job_card.full_time
    Our Flatbed Freight Volumes are BOOMING! If You Want Lots of Miles and to Earn BIG Weekly Paychecks, Contact Us Today!.No Flatbed Experience Necessary. Flatbed Driver Benefits Include : .Top Drivers A...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Manager of Contact Center Operations

    Senior Manager of Contact Center Operations

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work wi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Enterprise Implementation Manager

    Enterprise Implementation Manager

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Enterprise Implementation.Key Responsibilities Oversee a team of Implementation Specialists for successful customer onboarding Report on customer satisfaction...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bankruptcy Unit Manager

    Bankruptcy Unit Manager

    VirtualVocations • Montgomery, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Work from Home Bankruptcy Unit Manager.Key Responsibilities Manage a team of up to 10 associates to achieve business goals within the Bankruptcy and Vendor support team...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Troy, AL

    CDL-A Drivers : Earn Up To $1500+ / Wk (paid hrly or cpm)! 100% No Touch Troy, AL

    Alabama Motor Express • Pike Road, AL, USA
    serp_jobs.job_card.full_time
    Take Advantage of Our Freight Network & Decked Out Trucks To Log Big Miles and Earn Big Paychecks! .AMX Network Driver Benefits Include : . Pay Based on Hourly Rate or CPM .AMX is Committed to Getting...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted