Reporting Specialist

Data Reporting And Administrative Support

This position is primarily responsible for data reporting and administrative support across multiple departments. The role involves compiling laboratory data, generating reports, and ensuring effective communication with internal teams and external customers. The individual will report directly to the General Managers.

Key Responsibilities

• Collect and organize laboratory-generated data; compile final reports using Microsoft Word.
• Distribute completed reports to internal departments and external clients.
• Respond to customer inquiries primarily via email; minimal phone communication may be required.
• Address customer requests related to order status, expediting, and complaints.
• Collaborate with operations, engineering, accounting, sales, and management to ensure accurate data transfer.
• Maintain and update customer information in the CRM system (Lucy).
• Accurately interpret and process request forms.
• Monitor order status and provide updates as needed.
• Prepare and maintain pricing reports.
• Perform additional administrative tasks as assigned by management.

Required Skills

Pay and Benefits

The pay range for this position is $18.00 - $20.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in MELROSE PARK, IL.

Application Deadline

This position is anticipated to close on Oct 13, 2025.