Savannah Logistics Group is seeking an energetic, personable, and organized Operations Manager for our Charleston, SC terminal to oversee all daily terminal operations to ensure efficient, safe, and cost-effective logistics activities. This role manages warehouse, yard, and dispatch operations, coordinates with drivers, customers, and internal departments, and ensures compliance with company policies, safety standards, and regulatory requirements.
We have one of the best benefits packages in the industry to include 100% company paid health insurance, paid time off, 401k with company match, dental, vision, life and many other benefits. This is not just a job it's a career with a growing family owned and operated business. Come join our family! Our environment is team oriented, fast paced and safety focused.
Key Responsibilities :
Direct, coordinate, and oversee terminal operations including inbound / outbound freight, loading / unloading, dispatch, and warehousing.
Develop and implement operational procedures to improve efficiency and service quality.Monitor key performance indicators (KPIs) and take corrective action when necessary.Team Management :Supervise and develop staff including supervisors, dispatchers, warehouse associates, and drivers.
Schedule and assign work to ensure adequate coverage and productivity.Conduct regular team meetings, training, and performance evaluations.Customer Service & Communication :Serve as primary operational point of contact for customers and vendors.
Resolve service issues promptly and professionally.Ensure accurate and timely communication of shipment and operational updates.Safety & Compliance :Maintain a safe working environment and enforce safety policies and DOT / OSHA compliance.
Conduct regular facility and equipment inspections.Ensure proper documentation, recordkeeping, and adherence to company and regulatory standards.Financial & Resource Management :Manage terminal budgets, labor costs, and equipment utilization.
Optimize resource allocation and identify cost-saving opportunities.Support management with forecasting and operational reporting.Qualifications :
Bachelor's degree in Business, Logistics, Supply Chain, or related field (preferred).5+ years of operations or logistics management experience, preferably in terminal, warehouse, or trucking environments.Strong leadership and team-building skills.Excellent organizational, analytical, and problem-solving abilities.Proficient with logistics systems, dispatch software, and MS Office.Knowledge of DOT, OSHA, and environmental regulations.Core Competencies :
Leadership and AccountabilityCommunication and Interpersonal SkillsPlanning and OrganizationCustomer FocusProblem Solving and Decision MakingSafety OrientationWorking Conditions :
Fast-paced logistics or terminal environment.Frequent interaction with drivers, warehouse staff, and customers.May require occasional evening or weekend availability.