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Customer Solutions Representative

Customer Solutions Representative

Blue Signal SearchPhoenix, Arizona, US
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Customer Solutions Representative

Location : Phoenix, AZ (On-site)

Full-time | Rotating Weekend Shifts Required

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

A high-growth consumer services company is looking for an energetic and persistent Customer Solutions Representative to join their on-site team in Phoenix, AZ. This is a front-line, high-impact role where you’ll revive leads and help boost customer engagement in a fast-paced and goal-oriented environment. If you're a driven communicator with a passion for connecting with people and making a measurable impact, this could be your ideal next step.

Key Responsibilities :

  • Conduct a high volume of outbound calls to prospective customers daily.
  • Reconnect with dropped or non-responsive leads, delivering a professional and empathetic customer experience.
  • Use targeted messaging to re-engage potential customers and advance stalled transactions.
  • Maintain detailed records of call activity, customer responses, and follow-up actions.
  • Collaborate with cross-functional teams to refine messaging strategies and improve lead conversion rates.

Desired Background :

  • At least 1 year of experience in inside sales, customer outreach, or telemarketing.
  • Experience in cold calling or outbound customer engagement is highly preferred.
  • Strong follow-up skills with a proactive, self-starting attitude.
  • Clear verbal communication skills and ability to build rapport quickly.
  • Must be based in or near Phoenix, AZ, with availability to work on-site and during staggered weekend shifts.

    • What’s In It For You :

  • Be part of a company that is innovating how customer interactions drive business success.
  • Opportunity to contribute directly to team goals and conversion metrics.
  • Fast-paced, collaborative team environment with supportive leadership.
  • Competitive compensation package and structured performance incentives.

    • About Blue Signal :

    Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly / 46Gs4yS

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    Customer Representative • Phoenix, Arizona, US

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