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Internal Service Advisor Administrator - Mercedes-Benz of Buckhead

Internal Service Advisor Administrator - Mercedes-Benz of Buckhead

Group 1 AutomotiveAtlanta, GA, US
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Mercedes-Benz of Buckhead Service Advisor Administrator

Mercedes-Benz of Buckhead is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service.

Exciting growth is happening at our dealership! We are looking for an Internal Service Advisor Administrator to represent the Mercedes-Benz brand with excellence. The key to our success is based on how dedicated we are to our customers and our people. Presenting Mercedes is about providing exceptional customer service and purchase experience.

In addition to competitive pay, we offer our associates the following benefits :

  • Salary Base Pay Plan, Plus Bonus's
  • A Great Working Drug Free Environment
  • A Structured, Self-paced Career Path Leading to Management Opportunities
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Weekly / Monthly Bonuses
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan

Responsibilities

  • ADP / CDK Booking and timekeeping for service department
  • Meet and greet service customers promptly in a professional and courteous manner.
  • Liaison between the service and sales department.
  • Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
  • Establish personal goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
  • Learn to overcome objections.
  • Follow all company policies and procedures.
  • Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

    • Qualifications

  • At least 1 year of sales, service, or accounting in the Automotive industry experience required.
  • ADP / CDK experience a plus
  • Confidence in your ability to be successful.
  • A desire to work in a commission, performance-based, environment.
  • Great attitude with high-energy personality.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Self-starter and self-motivated.
  • Ability to work well in a process driven environment.
  • Outstanding communication skills in both verbal and written.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.
  • All applicants must be willing to submit to pre-employment testing to include : background checks, MVR, and hair follicle drug testing in order to qualify for employment

    • Group 1 Automotive is an Equal Employment Opportunity employer.

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