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Manager Healthcare Information Services Integration (Incident Management, Request Management, P[...]

Manager Healthcare Information Services Integration (Incident Management, Request Management, P[...]

MDA EdgeIrving, TX, US
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Manager Healthcare Information Services Integration (Incident Management, Request Management, Problem Management, Deployment Management, Integration Systems Upgrades and Platform Management)

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This range is provided by MDA Edge. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00 / hr - $60.00 / hr

Job Summary :

As a Manager of Healthcare Information Services & Integration Support, you will oversee the implementation, support, lifecycle management, and strategy for content within the designated programs.

Roles & Responsibilities :

  • Monitor, manage, and report on daily operations to support efficient and effective functioning of existing integration services and platforms.
  • Responsible for Incident Management, Request Management, Problem Management, Deployment Management, integration systems upgrades, and platform management.
  • Manage the implementation of new platforms / products for the Integration teams, including migrating to newer systems as required.
  • Ensure adherence to integration policies and established procedures, including Change Management.
  • Plan resource utilization and prioritize work for which the Integration Support team is responsible.
  • Manage multiple functions effectively, ensuring a full workload is maintained.

Minimum Qualifications :

  • Train, mentor, and coach IS associates; lead projects and initiatives as assigned.
  • Apply strong healthcare operations knowledge, communication, problem-solving, critical thinking, and management skills to guide system design, development, and deployment.
  • Drive continuous process improvement in application service delivery.
  • Stay informed about current and emerging healthcare technology trends, seeking to incorporate innovative, cost-effective solutions.
  • Ensure responsibilities and projects are within scope and properly managed.
  • Healthcare experience required; Bachelor's Degree required.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Other
  • Industries

  • IT Services and IT Consulting
  • J-18808-Ljbffr

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