In-Home Care Schedule Coordinator

Job Description

Job Description

Benefits :

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Do you thrive on solving puzzles or piecing together the impossible?

Do you want to achieve fulfillment by providing meaningful work to caregivers while creating life-changing matches for seniors in our community and providing peace of mind for their families?

Do you enjoy having variety in your day and schedule, and are you willing to fill in as a caregiver if needed?

Were a compassionate and growing in-home care agency that prides itself on enriching the lives of our clients and providing peace of mind to their families. As a Scheduler , you play a key role in ensuring our clients receive dependable, quality care from caregivers who are thoughtfully matched to meet their unique needs.

We serve clients in Littleton, Lakewood, Highlands Ranch, and surrounding areas , and were looking for someone who shares our commitment to serving our local community with excellence.

Location : Littleton, CO

Hours : MondayThursday 8 : 00 AM 5 : 00 PM | Friday 8 : 00 AM 3 : 00 PM

Full-Time | On-Site

Attributes for Success

• Excellent communication skills
• Comfortable with frequent phone communication
• Highly detail-oriented, organized, and efficient
• Works with a sense of urgency and strong prioritization
• Motivated to support company growth and success

Primary Duties

• Match caregivers with clients based on availability, skillset, and personality
• Ensure continuous client coverage; arrange backup caregivers as needed
• Handle scheduling changes and resolve caregiver issues
• Verify client shifts and service authorizations with payors
• Serve as the main point of contact for clients and caregivers
• Helps support and recognize the exemplary performance of caregivers
• Track caregiver attendance and follow up on inconsistencies
• Assist with new caregiver orientation
• Works closely with staff to ensure that hours and pay rates are correct for payroll and billing rates are appropriate for invoicing.
• Serve as a backup caregiver if needed
• Participate in after-hours and weekend on-call rotation
• Special Projects : marketing, administrative, company parties, etc.
• Perform other duties as assigned

Qualifications

• 2 years of office experience (in-home care scheduling strongly preferred)
• Experience in senior care or health care setting is a plus
• Excellent interpersonal, problem-solving, and communication skills
• Proficiency in Google Workspace; experience with AxisCare is a plus

Requirements

• Valid drivers license, auto insurance, and reliable transportation
• Own a smartphone and good computer skills
• Must be at least 18 years old
• High School Diploma or GED
• Legally eligible to work in the U.S.
• Strong written and verbal communication skills