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Medical Office Rep
Medical Office RepCommon Spirit Health • Rancho Cordova, CA, US
Medical Office Rep

Medical Office Rep

Common Spirit Health • Rancho Cordova, CA, US
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Medical Office Rep

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services.

The posted compensation range of $24.00 - $26.84 / hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

As a Medical Office Representative at our Dignity Health Medical Foundation clinics, you'll be the first to greet and prove excellent customer service to our patients, physicians and other visitors. You will be the primary phone contact for incoming calls to the clinic and effectively communicate and distribute all messages.

Your success in this role comes from your enthusiasm to help others, work efficiently, and your empathy for our patients. This is the perfect opportunity if you are interested in growing your career in healthcare.

Some of your daily activities will include :

  • Collecting and updating demographics and insurance information
  • Verification of health plan eligibility
  • Taking complete and accurate messages
  • Scheduling mutually acceptable appointment times utilizing an electronic practice management system
  • Performing other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines

Minimum Qualifications :

  • Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry / environment; or 6 months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation.
  • High School diploma or equivalent
  • Excellent interpersonal, organizational, and customer service skills are essential.
  • Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
  • Preferred Qualifications :

  • Familiarity with an electronic practice management system is preferred.
  • Experience with multi-line phones / ACD phones preferred. Medical terminology preferred.
  • This position is represented by the SEIU-UHW.

    Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve.

    Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time.

    Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

    CommonSpirit Health is an Equal Opportunity / Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

    CommonSpirit Health participates in E-Verify.

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    Medical Office Rep • Rancho Cordova, CA, US