Patient Care Coordinator

Turpin Orthodontics is looking for an Administrative Assistant to join our established Ruston / West Monroe / Monroe team.

The best candidate for this role has strong attention to detail and a patient-centered mindset. If this sounds like you and you meet our qualifications below, we want to hear from you!

Schedule :

Full-time.

Monday through Thursday from 7 : 45AM-5 : 15PM.

Fridays from 7 : 45AM to 12 : 00PM.

Benefits :

• Competitive compensation package.
• Medical, dental, vision, and life insurance.
• PTO and paid holidays.
• 401(k) options.
• Monday through Friday work schedule.

Qualifications :

• 1+ years of administrative experience in a dental or medical setting is required.
• Must be willing to travel to our Monroe, West Monroe, and Ruston locations on a weekly basis.
• Must have rockstar customer service skills.
• Warm and friendly personality to all patients and staff is required. We strive to “wow” our patients with our service and care.

Job Duties :

Duties include but are not limited to the following :

• Greet patients when they arrive at the office.
• Schedule appointments for patients.
• Maintain patient accounts and records.
• Prepare and send patient bills.
• Submit patient claims to insurance companies.
• Assist patients in filling out required intake and medical forms.
• Confirm appointments with patients via phone or email.
• Manage and organize communication and reports with referring offices.
• Manage payment plans.
• Keep track of office supplies and place orders for more supplies when necessary.
• Perform basic accounting tasks such as taking patient payments and preparing billing statements.
• Verify and update patient insurance information.
• Sort and organize incoming and outgoing mail.
• Ensure reception area is maintained and professional in appearance.