Ambassador Position
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Requirements and Competencies
- Extensive operations background in tourism and theme park operations
- Proven track record of exceptional project management and execution
- Strong technical knowledge and experience related to in-park revenue operations and theme park operations related systems
- Demonstrates high-level business acumen and working knowledge of industry developments
- Ability to interface with Marketing, Finance, Human Resources and IT departments
- Solid experience in logistics management and managing high volume guest environments
- Excellent written and verbal communication skills
- Proven experience with managing multi-million dollar budgets
- Superior leadership and motivational skills
- Successful experience with diverse and multi-generational workforce
- Effective senior management representation to varied internal and external stakeholders, customers, regulatory agencies or members of the business community
- Must be able to work in all weather conditions and temperature extremes
- Must be available to work varying shifts / hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
Desired Qualifications
Bachelor's degree preferredSeven years of theme park management experience or current Director role strongly preferredRide operations experience preferredPrimary Responsibilities
Responsible for all park operations functions to include Ride / Show operations, Park Quality, Security, Horticulture and Environmental Health & SafetyServe as a member of SeaWorld Orlando's Senior Leadership TeamParticipate in formulating and administering policies and developing long-range goals and objectivesCoordinate the formulation and execution of long-range plans for the park's growthInvolvement / integration in capital planning for new attractions and business growth venturesIdentify and monitor key results and financial performanceProvide comprehensive oversight and leadership for the park, ensuring the highest level of employee satisfaction, service delivery and safe working environmentsDetermine priorities related to guest satisfaction and safety and monitor guest satisfaction indicatorsRespond to guest comments and act on opportunities for positive changeServe as Park Duty Manager ensuring efficient overall operationsReview analysis of activities, costs, operations and forecast data to determine progress towards stated goals and objectivesPrepare and monitor the park's operating budgetActively represent the Company in the local community to include Board representation and / or committee appointmentsResponsible for the guest arrival process / areaActive involvement in the standardization process and act as a sponsor as requestedThe perks of the position :
Paid Time OffComplimentary Park Tickets and PassesPark Discounts on Food and MerchandiseMedical, Dental, and Vision Insurance401K Retirement planVoluntary InsuranceLife InsuranceDisability BenefitsTuition ReimbursementDependent and Health Care Flexible Spending AccountsEmployee Assistance ProgramLegal Assistance PlanSEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.