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On-Site Services Specialist - Print & Document

On-Site Services Specialist - Print & Document

AppleOneShreveport, LA, US
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Job Description

Job Description

On-Site Services Specialist – Print & Document Operations

Pay Rate : $17.02 – $18.50 / hour (based on experience)

Location : Shreveport, LA

Interview Type : Phone or virtual

Parking : Free on-site parking available

Dress Code : Plain uniform-style polo and khaki pants (uniform provided after onboarding)

COVID Requirements : None

Driving : No driving required (may be required upon conversion; valid driver’s license needed)

  • ??? Daily Responsibilities

Operate high-volume 2D / 3D print and copy machines

Troubleshoot basic equipment issues; escalate complex problems

Manage customer inquiries, job requests, and service coordination

Maintain records, manage inventory / supplies, and calculate service charges

Collaborate with team members to ensure timely job completion

Support additional tasks : meeting room setup, light maintenance, reception duties

Follow safety protocols and maintain a secure, organized workspace

  • ?? Ideal Candidate Profile
  • High school diploma or GED

    1+ year of relevant work experience

    Experience with production equipment

    Strong math skills

    Intermediate computer skills (Microsoft Office Suite, Adobe)

  • ?? Knowledge, Skills & Abilities
  • Excellent customer service and communication skills

    Good PC and organizational skills

    Ability to prioritize and multitask

    Familiarity with office machines and technical equipment

    Basic filing and mathematical skills

  • ??? Physical & Equipment Requirements
  • Extensive standing depending on production volume

    Use of multifunction machines and wide-format printers

    Weekly unloading of paper orders into designated storage areas

    Occasional lifting (up to 55 lbs.) and pushing / pulling equipment (up to 700 lbs.)

    Walking between buildings may be necessary

  • ?? Additional Responsibilities
  • Operate document imaging systems and related software

    Handle incoming / outgoing mail, faxes, and shipping / receiving tasks

    Perform bindery, quality control, and final checks

    Maintain copier areas and supply inventory

    Set up meeting rooms and perform light maintenance

    Respond to service calls and customer inquiries

    May require occasional overtime, including nights and weekends

    Equal Opportunity Employer / Disabled / Protected Veterans

    The Know Your Rights poster is available here :

    https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf

    The pay transparency policy is available here :

    https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_%20English_formattedESQA508c.pdf

    For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

    We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

    AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

    https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

    We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

    #1173

    Company Description

    This company offers growth and a great group of people to work with.

    Company Description

    This company offers growth and a great group of people to work with.

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    Document Specialist • Shreveport, LA, US

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