Inventory Specialist

Inventory Specialist

Responsibilities :

Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies.

Provide daily customer and team support to facilitate both local and regional hardware requirements and requests.

Respond to email requests for information (RFI)s within 24 hours.

Perform cyclical physical inventories of all DLA common use IT equipment.

Monitor stock levels regularly and submit accurate, auditable monthly inventory reports.

Ensure accountability and proper asset lifecycle procedures are used to conform to expected organizational standards and goals.

Conduct all Receiving / Shipping of DLA hardware and ensure all hardware updates are performed in a timely and accurate manner, for all provisioned, transferred, received, and excessed equipment.

Identify and communicate solutions to problematic areas of the asset control process.

Verify the accuracy of the data recorded / updated in the IT Asset Management System (ITAMS) - ServiceNow - to maintain auditable digital hardware records.

Draft correspondence and prepare site inventory reports, as required.

Identify, address, and reconcile asset inventory variances immediately.

Ensure all digital hardware documentation is maintained in accordance with the National Archives & Records Administration (NARA) to preserve auditable records, including but not limited to : contracts, packing slips, bill of lading, transfer document, etc.

Attend all operational meetings to ensure all requirements are addressed.

Ensure work area is kept clean and organized; ensure all site safety standards are maintained; maintain publicly acceptable personal hygiene levels.

Will require onsite travel using personal vehicle, company van, company golf cart or another motorized vehicle.

Required Qualifications :

Acquire and maintain a secret clearance with IT-II sensitivity.

Ability to gain Forklift certification if local work area requires.

Reliable transportation, and ability to use POV to travel on-site.

Minimum one year of relevant warehouse experience.

Minimum one year of experience entering asset data and extracting reports from automated inventory tracking systems.

Minimum one year of experience in performing physical inventories.

Proficient in Microsoft Excel, Power Point, Word and Adobe.

One year of ServiceNow experience.

Experience including accounting work, Power query, Power BI a plus.

US Citizen

Competencies : Customer Service

Technical Expertise

Analytical Thinking

Strategic Thinking

Initiative

Foster Innovation

Results Oriented

Teamwork

Performance Management

Build Relationships

Establish Focus

Motivational Support

Change Management

Oral Communication

Written Communication

Persuasive Communication

Interpersonal Awareness

Conceptual Thinking

Work Environment and Physical Demands :

Location :

Type of environment : Office Setting

Noise level : Medium

Work schedule : Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.

Amount of Travel : Less than 10%

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift 25 to 50 pounds, and pull hundreds of pounds using pallet jacks. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Authorization / Security Clearance :

US Citizen

Secret clearance

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity :

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.