Job Description
Job Description
Purpose : Sanctuary Recovery Centers aspires to outline specific job functions and roles to eliminate ambiguity within the organization
Position Summary : Assists physicians, nurses, and other medical staff by performing administrative and clinical duties. Administrative duties may include scheduling appointments, maintaining medical records. Clinical duties may include, preparing treatment room for patient exams, recording patient medical history, and cleaning and sterilizing medical equipment.
Minimum Requirements :
- High school diploma or GED required; completion of an accredited medical assistance certification program preferred
- Excellent interpersonal skills
- Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
- Must be detail-oriented and highly organized
- Firm grasp on medical practices, administrative processes, and organizational policies
- Knowledge of patient care and examination procedures
- Must be able to maintain confidentiality at all times
- Ability to treat patients with dignity and empathy
- Strong listening and communication skills
- Acute observation skills
- Computer literacy
Responsibilities :
Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patientsCheck-out patients, assist with referral processing, and arrange laboratory servicesHandle billing processPrepare patients for examination, take vitals, and record patients' health historySet-up EKG machines, administer injections and medications, and perform routine specimen collection and testsPrepare equipment and examination rooms, and clean instrumentsAssist physician with medical treatments, procedures, and examsManage inventory of medical supplies and equip exam rooms with appropriate supplies