Technical Support Engineer

A company is looking for a Technical Support Engineer (LatAm).

Key Responsibilities

Serve as the primary technical contact for customers, providing expert-level support and guidance

Lead troubleshooting sessions and conduct online training to ensure customer success

Manage deployment and configuration of solutions in diverse customer environments

Required Qualifications

3+ years of experience in Customer Support and User Support positions

Advanced knowledge in installing and configuring Linux operating systems (CentOS, Ubuntu, Debian)

Ability to configure network settings and Linux OS routing

Experience with Docker

Understanding of information security principles in networks and web applications