AMBASSADOR (ON-CALL) - SLOT

Job Description

Job Description

Description :

POSITION SUMMARY : This position is responsible for circulating throughout assigned casino areas and serving guests on the Slot Machines by assisting with winning vouchers tickets, making change for players and assisting players with rules of the games.

Top 5 Specific Job Functions :

• Greet and welcome guests, establish rapport, and provide excellent service by answering questions, resolving disputes and adhering to guest requests
• Provide slot guests with personalized attention, as well as, promote, process, and enroll new Players Club members
• Maintain general property knowledge, casino promotions, Slot Marketing activities / events, and act as an informational resource for all guest inquiries
• Monitor the assigned area and attend to the guest’s needs by responding to jackpots and ensuring a comfortable guest experience
• Perform minor machine repairs

Other Specific Job Functions :

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements : Required :

Preferred :

CERTIFICATES, LICENSES, REGISTRATIONS :

WORK SCHEDULE / HOURS :

WORK CONDITIONS and PHISICAL REQUIREMENTS :

Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.