Salesforce Administrator (Chicago)

Salesforce Guru

Smokeball helps law firms bill more without their clients paying more. We were founded by technology leaders with more than 20 years of experience in delivering impactful legal technology products. Our leadership continually strives to develop a company, culture, and team that share a profound love for the law and is compelled to help small law firms find success. Our mission isn't simple, but it is straightforward : help small law firms be successful businesses so that they can better serve our communities.

We are seeking a Salesforce guru that is passionate about streamlining business processes. You will work on the Salesforce system and work closely with internal stakeholders to drive process and system changes. If you consider yourself to be self-motivated, detail-oriented and great at solving ambiguous problems, we want to hear from you. This role is based out of our office in Chicago, IL.

A typical day involves :

• Customization and testing of objects, fields, record types, page layouts, approval processes and workflow and validation rules to serve company needs.
• Designing reports and dashboards to visualize key business metrics.
• Troubleshooting production issues in a timely manner and providing internal support.
• Managing integrated business applications to ensure optimal functionality. Enforcing data governance with roles, profiles, sharing rules, permission sets and groups.
• Maintaining database integrity and accuracy via constant auditing, analysis and maintenance.
• Creating and maintaining documentation on processes, policies, and help-related materials for all users; providing internal training and ensuring workflows are being followed.
• Proactively gathering user enhancement requests and coordinating weekly, monthly, and quarterly system enhancements.

What you bring :

Meet your team : Your manager :

Noel Peel : Hello, I'm Noel and I have been at Smokeball since 2015. I'm purposely not providing a title because that's not important to me, I care about how you work and getting the work done. Outside of work I like to watch my favorite Rugby League team, and look for a real Australian meal here in the US. Been losing that battle but the hope rides on!

Life at Smokeball :

The values we live by :

These values inform every strategic decision we make and guide our behavior with every person we meet. When we are bringing new team members into the Smokeball Family, we look for compassion, drive, keen judgement, varied perspectives, and no egos.

Why do we do what we do? Where did the name 'Smokeball' come from? How do we give back? Learn more here. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. No one ever meets 100% of the qualifications! We encourage anyone who is interested to apply based on the responsibilities and requirements outlined. You may be the culture add that we are seeking! We look forward to your application. Smokeball is an equal opportunity employer and committed to providing an open, welcoming environment for everyone.

The pay range for this role is : $100,000 - 120,000 base salary.