Talent.com
Manager - Accessibility Services

Manager - Accessibility Services

SoundTransitSeattle, WA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description

Salary range is $83K to $165K with a midpoint of $124K. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including :

  • Health Benefits : We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
  • Long-Term Disability and Life Insurance.
  • Employee Assistance Program.
  • Retirement Plans : 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
  • Paid Time Off : Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
  • Parental Leave : 12 weeks of parental leave for new parents.
  • Pet Insurance.
  • ORCA Card : All full-time employees will receive an ORCA card at no cost.
  • Tuition Reimbursement : Sound Transit will pay up to $5,000 annually for approved tuition expenses.
  • Compensation Practices : We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE :

Under general direction, plans, directs, and manages the Agency Accessible Services program; serves as the agency Americans with Disabilities Act (ADA) compliance officer for services and facilities; and supervises staff and contractors needed to support on-going management of the programs.

ESSENTIAL FUNCTIONS :

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Plans, directs, coordinates, and reviews Accessible Services work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations.
  • Manages the workflow and prioritization of accessibility projects and takes appropriate corrective action when necessary; provides advice and counsel on ADA issues to staff.
  • Serves as the Agency's designated Americans with Disabilities Act Compliance Officer for service and facility issues. Manages the Agency's Accessible Services Program including; provision of services to riders with disabilities; review of facility design for compliance with federal, state and local accessibility laws and regulations, and responding to customer and regulatory agency inquiries about the program.
  • Provides support and oversight to the Citizens Accessibility Advisory Committee (CAAC).
  • Ensures regular facility ADA compliance inspections; submits and monitors maintenance work orders.
  • Provides support to the department and others on ADA matters as directed; serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes, policies, and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Agency policies and procedures, rules and regulations.
  • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
  • Contributes to a culture of diversity, equity, and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
  • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and / or other employees.
  • It is the responsibility of all employees to integrate sustainability into everyday business practices.
  • Other duties as assigned.
  • MINIMUM QUALIFICATIONS :

    Education and Experience : Bachelor's degree in Public Administration, Human Services, Special Education, Transportation Management, Engineering, or related field. Five years of experience in areas including application of the ADA in public transit, transportation facilities, public design, engineering, architecture, or constructions; interpreting and applying the ADA Accessibility Guidelines; experience in public administration and / or transportation planning; experience working with people with disabilities, including providing accommodations; Or an equivalent combination of education and experience. Three years of leadership, budgetary, planning, and workforce management experience.

    Preferred Licenses or Certifications :

  • ADA Coordinator Training Certification.
  • Required Knowledge and Skills :

  • Extensive knowledge of ADA compliance for services and facilities including components of ADA and Section 504; knowledge of ADA Accessibility Guidelines, ANSI and IBC accessibility standards, state and local accessibility laws and codes.
  • Knowledge of principles guiding application of reasonable modifications under the ADA.
  • Transportation demand management skills relating to provision of paratransit services.
  • Federal, state, and local laws and regulations such as Americans with Disabilities Act, federal and state legislation on use of park-and-ride facilities by charter bus companies, FTA guidelines relative to use of facilities built with federal grant funding.
  • Experience working with executive management, elected officials, governmental organizations, public boards, and community organizations.
  • Pertinent federal, state, and local laws, codes, and regulations as they apply to transit operations.
  • Knowledge of public transit operations and support areas such as facilities maintenance, customer service, and parking management.
  • Industry codes, standards, and certifications.
  • Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
  • Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
  • Determining and implementation of reasonable modifications; transportation planning, transportation demand management.
  • Demonstrating a positive customer service orientation with both internal and external clients.
  • Strong analytical and problem-solving skills.
  • Identifying and responding to sensitive community and organizational issues, concerns, and needs.
  • Interpreting and applying applicable federal, state, and local policies, laws, and regulations.
  • Responding to inquiries through effective communication.
  • Working cooperatively with other departments, Agency officials, and outside agencies.
  • Developing and monitoring departmental and program / project operating budgets, costs, and schedules.
  • Preferred Knowledge and Skills :

  • Reading and understanding design documents including architectural and engineering plans.
  • Physical Demands / Work Environment :

  • Work is performed in a standard hybrid office environment.
  • This role is required to be in office at least three days a week to attend meetings and station visits when requested.
  • Position includes 24-hour on call program and weekend / night shifts; position is responsible for providing support service hours that can occur outside of normal working hours.
  • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
  • Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

    serp_jobs.job_alerts.create_a_job

    Service Manager • Seattle, WA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    SPECIAL EDUCATION PARA - BEST

    SPECIAL EDUCATION PARA - BEST

    Puyallup School DistrictPuyallup, WA, United States
    serp_jobs.job_card.full_time
    Includes 30 minute unpaid break).Monday - Friday, 7 : 55AM to 3 : 22PM.May work primarily with one student.Behavioral, Emotional, Social Teaching - provides services to students with behavioral challen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Vocational Rehabilitation Counselor - Experienced

    Vocational Rehabilitation Counselor - Experienced

    TEAM Vocational ServicesSeattle, WA, US
    serp_jobs.job_card.full_time
    TEAM Vocational Services mission is to provide a supportive, positive and nurturing work environment so that Vocational Rehabilitation Counselors (VRCs) can do their best work, without distractions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Innovation & Inclusion Manager

    Innovation & Inclusion Manager

    Seattle Credit UnionSeattle, WA, US
    serp_jobs.job_card.full_time
    Innovation & Inclusion Manager.Seattle Credit Union is proud to be an employer committed to the growth and prosperity of its employees, members, and the community. We work in a culture where voices ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Social Worker - Flexible Schedule - Sammamish, WA

    Social Worker - Flexible Schedule - Sammamish, WA

    LifeStance HealthSammamish, WA, US
    serp_jobs.job_card.full_time +1
    We are actively looking to hire talented Licensed Therapists.Washington, who are passionate about patient care and committed to clinical excellence. Competitive compensation package based on product...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Marriage & Family Therapist - Granite Falls, WA

    Licensed Marriage & Family Therapist - Granite Falls, WA

    LifeStance HealthGranite Falls, WA, US
    serp_jobs.job_card.full_time +1
    We are actively looking to hire talented therapists in the area, who are passionate about patient care and committed to clinical excellence. Wanting to deliver high quality behavioral healthcare.Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Psychologist - Granite Falls, WA

    Clinical Psychologist - Granite Falls, WA

    LifeStance HealthGranite Falls, WA, US
    serp_jobs.job_card.full_time +1
    We are actively hiring talented.Licensed Clinical Psychologists.Washington who are passionate about patient care and committed to clinical excellence. Please apply now or contact me directly : .Direct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Rehab (DOR)

    Director of Rehab (DOR)

    Powerback RehabilitationSouth Seattle, WA, US
    serp_jobs.job_card.full_time +1
    FULL-TIME DIRECTOR OF REHAB IN MONTESANO, WA!.SIGN ON BONUS or RELOCATION ASSISTANT!.At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Domestic Violence Program Director

    Domestic Violence Program Director

    Solid GroundSeattle, WA, United States
    serp_jobs.job_card.full_time
    Support domestic violence survivors on their journeys to heal and build stability in their lives.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Partner and Paid Support Director

    Partner and Paid Support Director

    FreshworksBellevue, WA, US
    serp_jobs.job_card.full_time
    Partner And Paid Support Director.Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Therapist - Hybrid Work Schedule - Sammamish, WA

    Therapist - Hybrid Work Schedule - Sammamish, WA

    LifeStance HealthSammamish, WA, US
    serp_jobs.job_card.full_time +1
    We are actively looking to hire talented Licensed Therapists.Washington, who are passionate about patient care and committed to clinical excellence. Competitive compensation package based on product...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director, Rental Assistance

    Director, Rental Assistance

    Enterprise Community PartnersSeattle, WA, United States
    serp_jobs.job_card.full_time
    We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AI Intake & Platform Strategy Director

    AI Intake & Platform Strategy Director

    MicrosoftRedmond, WA, US
    serp_jobs.job_card.full_time
    AI Intake & Platform Strategy Director.As the AI Intake & Platform Strategy Director, you will have a dual-mandate, starting with the deep strategic understanding and direction-setting of our Azure...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Rehab / PT or PTA

    Director of Rehab / PT or PTA

    Tacoma Rehab LLCTacoma, WA, US
    serp_jobs.job_card.full_time
    Director of Rehab (DOR) - Physical Therapist Assistant or Physical Therapist.PTA) or $97,760 - $120,640 (Physical Therapist). Avamere at Pacific Ridge - 3625 East B Street, Tacoma, WA 98404.The prim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Therapist - Full Health Benefits - Sammamish, WA

    Therapist - Full Health Benefits - Sammamish, WA

    LifeStance HealthSammamish, WA, US
    serp_jobs.job_card.full_time +1
    We are actively looking to hire talented Licensed Therapists.Washington, who are passionate about patient care and committed to clinical excellence. Competitive compensation package based on product...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director, Escalation and Supportability

    Director, Escalation and Supportability

    OutreachSeattle, WA, US
    serp_jobs.job_card.full_time
    Director, Escalation and Supportability.The Outreach Technical Support team is a crucial resource that helps customers realize the full potential of the Outreach platform.The team is comprised of d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager - Accessibility Services

    Manager - Accessibility Services

    ST Public BrandingSeattle, WA, US
    serp_jobs.job_card.full_time
    Manager - Accessibility Services.Salary range is $83K to $165K with a midpoint of $124K.New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Transitions Specialist

    Senior Transitions Specialist

    Caring TransitionsLynnwood, WA, US
    serp_jobs.job_card.full_time
    In this role, you are part of a team providing excellent customer service to Caring Transitions customers in Mill Creek, WA, and the surrounding areas. Within a customer's house, you would be respon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Social Services Director (SNF Exp required) - Avamere Issaquah

    Social Services Director (SNF Exp required) - Avamere Issaquah

    AvamereIssaquah, WA, US
    serp_jobs.job_card.full_time
    Wage : $35 - $45 / hour - depending on experience.Location : Avamere Rehabilitation of Issaquah - 805 Front St S, Issaquah, WA 98027. At Avamere, we believe in taking care of our employees.We offer a co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30