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Central Intake Specialist - Home Infusion - Days

Central Intake Specialist - Home Infusion - Days

Henry Ford HospitalSouthfield, MI, US
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Admin Support (Non-Clinical)

At Henry Ford Home Infusion, our professional staff are dedicated to providing quality individualized home infusion and nutritional management services. Services are ordered by a physician and offer a safe and effective alternative to hospital treatment and allow patients to resume their normal work activities and lifestyle in a more-timely manner.

General Summary :

Under general supervision of the Leader of Central Intake, is responsible for :

  • Intake of new referrals by phone, fax and / or computer.
  • Enters referral demographics into computer.
  • Coordinates insurance coverage with the Billing department.
  • Assists with coordination of care.
  • Routinely interacts with physicians, nurses, case managers and the general public regarding the coordination of patients' transitions of care and ongoing care in the home.

Education :

  • Requires a high school diploma or GED.
  • College level coursework in business preferred.

    • Experience :

  • Requires a minimum of two (2) years of intake, customer service or billing experience.
  • Home Health Care intake or billing experience preferred.
  • General knowledge of medical coding and medical terminology required.
  • Advanced computer knowledge, keyboard experience and Microsoft Office experience required;
  • Knowledge of Epic preferred.
  • Ability to analyze and improve intake procedures required.
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    Intake Specialist • Southfield, MI, US

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